Saturday, August 9, 2014

Did you see Franklin's new website?

With little fanfare, Franklin has introduced a re-design of the town website.  http://town.franklin.ma.us/

re-designed Franklin website
re-designed Franklin website

The new layout is clean and better than before. Most of the common items are more visible and easier to get to. However, there is still room for improvement. The 'Town News' section is shorter and revealing less info than before.

The 'Contacts Directory' and the 'Hours of Operation' go to the same page. Considering that the 'Departments' tab on the top navigation bar also takes you to the same page, that is effectively a waste of prime real estate.

Contact Directory and Hours of Operation links go to the same place

The biggest drawback for me is that there still is no RSS feed. Yes, that maybe a little techie for some but it is a feature of most websites and enables an easy notification if something changes. Without such notification, if you want to find out when the agenda for a committee meeting is posted, you need to go to the site, click through to the page and view if there is an update or not. The website software could tell you via the RSS notification automatically.

Franklin just implemented Twitter to help with their notifications. Do you think the webpage has the info on how to follow Franklin on Twitter? It should but I couldn't find it. The page could also display the Twitter feed in a widget (tech term for a small window) to help showcase what is being sent out via Twitter.

BTW - if you do want to follow Franklin on Twitter you can find their profile page here  https://twitter.com/TOFranklinMA

Check out the new Franklin website here  http://town.franklin.ma.us/  or here http://franklin.ma.us/

What else would you like to see on the page?

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