Friday, March 9, 2018 9:00 AM Update
Dear Franklin Families, Faculty, and Staff,
It has been a busy morning so far and we are writing this message to convey accurate information regarding our systems operations in the early morning hours.
While power was restored broadly to our schools, we have been experiencing some problems with our systems. We have assessed across all buildings and feel we are able to operate normally with a few "workarounds".
Key Fobs
Key fobs are not working for our entry doors but door keys do work. The buildings remain locked, however people in the building are able to get out. Secretaries are able to buzz in visitors and check them per security protocols.
Internet
We experienced brief Internet outages early in the morning at some schools but all schools currently have Internet connections.
Heat
The heat was on in most buildings but a computer failure took the heat offline at Keller/Sullivan. The system was reset and heat came back online at 8:10 AM. The heat at Horace Mann/Oak/ECDC is on but one boiler is not functioning properly. The contractors are currently working on it.
Phones
Our phone lines are experiencing problems across all schools. Incoming calls are being directed to a "Town Offices" line here at the municipal building. This line is being monitored and we are relaying the messages to the schools. If you need to reach the school, an alternative is to email the school secretary.
We are having difficulty making outgoing phone calls at ECDC/Oak St./HMMS and Keller/Sullivan. Our workaround for emergency purposes is to use cell phone calls and/or text messaging. We will also have additional police and administrative presence at these locations for assistance.
Our communications vendor is currently working to repair the phone system.
We will continue to keep you apprised about conditions throughout the day.
Regards,
Franklin Public Schools
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