Pothole weather - reminder to use the DPW Service Request Form

It is that kind of winter where the temperature is taking us on a roller coaster. This is also pothole weather!

The updated Town of Franklin webpage has a DPW Service Request Form to report street lights, potholes, downed trees and Other (please specify) issues.

You can also call the DPW 

Hours of Operation:
M, T, Th: 8:00 am to 4:00 pm
Wed: 8:00 am to 6:00 pm
Fri: 8:00 am to 1:00 pm 

Phone:
(508) 520-4910
(508) 553-5500

From the mobile device (in this case, a phone)

The updated Town of Franklin website is enabled for mobile use

scroll down the Home Page to find a quick link for "Public Works Order"

click on the "Public Works Order" to open up the DPW Service Request Form

From your desktop/laptop

Scroll down the home page on the desktop/laptop versions to select the DPW Service Request Form

The form will ask the same questions whether on the mobile device or desktop/laptop

You can go directly to the form here
http://www.franklinma.gov/public-works/webforms/dpw-service-request-form

Reminder: Report problems via the DPW Work Order form

The app and service provided by SeeClickFix was discontinued by the Town of Franklin over a year ago yet, some folks still report problems via the service. The service will accept them but the Town of Franklin does not monitor them.

If you do have an issue (pothole, broken street light, malfunctioning traffic lights, etc.), you should report the problem with the DPW Work Order form
http://www.franklinma.gov/public-works/webforms/dpw-service-request-form

Reminder: Report problems via the DPW Work Order form

How do you report a pothole?

The updated Town of Franklin webpage has a DPW Service Request Form to report street lights, potholes, downed trees and Other (please specify) issues.

You can also call the DPW 

Hours of Operation:
M, T, Th: 8:00 am to 4:00 pm
Wed: 8:00 am to 6:00 pm
Fri: 8:00 am to 1:00 pm 

Phone:
(508) 520-4910
(508) 553-5500

From the mobile device (in this case, a phone)

The updated Town of Franklin website is enabled for mobile use

scroll down the Home Page to find a quick link for "Public Works Order"

click on the "Public Works Order" to open up the DPW Service Request Form

From your desktop/laptop

Scroll down the home page on the desktop/laptop versions to select the DPW Service Request Form

The form will ask the same questions whether on the mobile device or desktop/laptop

You can go directly to the form here
http://www.franklinma.gov/public-works/webforms/dpw-service-request-form