Is that unexpected text a scam?

Is that unexpected text a scam? By BCP Staff Did you know that people almost always open text messages? In a new Data Spotlight about the big jump in reported fraud losses involving text scams, the FTC notes a study finding open rates can be as high as 98%. Those are really good odds for a scammer. And when scammers get you to respond to their messages, they're cashing in. Here's how you can increase your chances of keeping your money safe. Read more ->  https://consumer.ftc.gov/consumer-alerts/2025/04/unexpected-text-scam

MassDOT Alerts Customers of Smishing Scam

Dear EZDriveMA Customer,

The Massachusetts Department of Transportation (MassDOT) was alerted that a text message-based scam, also known as smishing, is fraudulently claiming to represent tolling agencies from across the country. The scammers are claiming to represent the tolling agency and requesting payment for unpaid tolls.

MassDOT urges customers to be cautious about email, text, and phone scams demanding payment of outstanding toll balances. Some attempts have been made to trick customers into sharing credit card numbers and other sensitive information by directing them to a website to pay their outstanding balances. MassDOT strongly encourages customers not to click the link contained in those messages.

Please Note: The targeted phone numbers seem to be chosen at random and are not uniquely associated with an account or usage of toll roads.

Customers who receive an unsolicited text, email, or similar message suggesting it is from EZDriveMA or another toll agency should not click on the link.

EZDriveMA customers can verify a valid text notification in several ways:

        •       EZDriveMA will never send invoices by text
        •       EZDriveMA will never request payment by text
        •       All links associated with EZDriveMA will include www.EZDriveMA.com

This smishing scam is part of a series of smishing scams that the FBI is aware of:
https://www.ic3.gov/PSA/2024/PSA240412

The FBI recommends individuals that receive the fraudulent messages do the following:

1. File a complaint with the IC3, https://www.ic3.gov/, be sure to include:
        •       The phone number from where the text originated.
        •       The website listed within the text

2. Check your account using the toll service's legitimate website.

3. Contact the toll service's customer service phone number.

4. Delete any smishing texts received.

MassDOT Alerts Customers of Smishing Scam

5. If you clicked any link or provided your information, take efforts to secure your personal information and financial accounts. Dispute any unfamiliar charges.

We encourage all customers to stay alert to these types of scams and to contact us at https://www.ezdrivema.com/ with any questions about EZDriveMA notifications.

Got a text about unpaid tolls? It’s probably a scam

Got a text about unpaid tolls? It's probably a scam By Andrew Rayo Whether you've driven through a toll recently or not, you might've gotten a text saying you owe money for unpaid tolls. It's probably a scam.  Scammers are pretending to be tolling agencies from coast to coast and sending texts demanding money. Learn how the scam works so you can avoid it. Read more -> https://consumer.ftc.gov/consumer-alerts/2025/01/got-text-about-unpaid-tolls-its-probably-scam? MassDOT sent a specific alert to EasyDrive users earlier this week https://www.franklinmatters.org/2025/01/massdot-alerts-customers-of-smishing.html Got a text about unpaid tolls? It’s probably a scam

Let’s talk about spam texts and emails

Let's talk about spam texts and emails By Andrew Rayo Another day, another round of spam texts and emails trying to sell you things. At best, spam is annoying. At worst, it's pushing scams or trying to install malware on your device. If you're tired of getting spam, there are some ways to help. Read more -> https://consumer.ftc.gov/consumer-alerts/2024/04/lets-talk-about-spam-texts-and-emails?

Let’s talk about spam texts and emails

5 Signs of a Text Scam

October is Cybersecurity Awareness Month and we are committed to helping you stay safe on all of your devices. Fraudsters often impersonate bank fraud departments in hopes that people will supply their sensitive banking information. Learn about how the scam works below and share what you learn with your friends, family, and social circles. If you are looking for more ways to protect yourself from scams, check out our videos on how to spot scams or tune into our podcasts that feature subject experts on various financial topics, including cybersecurity. Together, we can help keep our personal information safe! Facebook Twitter LinkedIn Instagram © 2023 Rockland Trust. All rights reserved. Member FDIC This email was sent by: Rockland Trust Company 288 Union St, Rockland, MA, 02370-1803 US