Saturday, December 20, 2025

Storm brings power outages, downed trees; Clean up and restorations continue this morning

Our household and neighborhood had power restored at 4 AM Saturday morning, an outage of approx. 17 hours. At the peak of the outages, streets were blocked with downed trees. Police and Fire units were active in responding. 

"Good morning,

I wanted to provide an update on the power outage situation from overnight into this morning.

I did not want to send emails throughout the night; however, please be assured that we were actively monitoring conditions and remained in close contact with National Grid throughout the event.

As of approximately 4:30 AM, there were about 1,600 households without power. By 6:30 AM this morning, that number had been reduced to approximately 600 locations still without power. National Grid continues to work on restoring service to the remaining customers.

I hope these updates have been helpful to you as you field questions from residents. I understand that some residents were looking for more detailed information and exact restoration timelines. I want to stress that we share all information as soon as it is provided to us by National Grid.

To recap, although there were multiple individual power lines down within our community the primary cause of the widespread outage was damage that occurred outside of town. National Grid advised that the root cause was a failure of a power transfer loop at a substation. This substation failure impacted four communities. The large-scale outage was due to the substation issue, not individual line failures.

Throughout the night, our crews kept up with demand and responded to calls for service as power was restored. There were no major incidents reported overnight.

We will continue to monitor the situation closely as the morning progresses and provide updates as necessary.

Please feel free to reach out if you need any additional information."
Fire Chief & Emergency Management Manager Charles Allen

And 
"Good morning,

The Department of Public Works has crews out this morning continuing with debris cleanup around town.

The good news is that we did not need to salt the roads, which saved municipal funds.

Have a great week!"

Robert Cantoreggi
Director, Department of Public Works

The NationalGrid outage map as of 7:30 this morning

The NationalGrid outage map as of 7:30 this morning
The NationalGrid outage map as of 7:30 this morning