This info was updated here
http://www.franklinmatters.org/2018/02/pothole-weather-reminder-to-use-dpw.html
With the changing weather, this will be prime time for potholes. As announced previously, you can use your smart phone (and the built in GPS) to report a pothole. If you don't have a smart phone, you can also do so online.
You can get the app on your phone to make reports on the spot - just search for "Commonwealth Connect" (City of Boston) in your app store or click here to go to the iTunes Store or the Google Play Store.
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| report a pothole or street light problem with your phone |
You can follow this link from the DPW page
http://town.franklin.ma.us/Pages/FranklinMA_DPW/General_Pages/report_an_issue
or go directly to SeeClickFix.com and find the Franklin, MA pagehttp://seeclickfix.com/franklin_4
When you create your account you will get notified of the status of the problem reported. You can report anonymously but would miss out on the completion notification and other status updates.
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