Monday, March 23, 2020

Franklin Residents: Coronavirus Information Portal (Updates Here!)

Coronavirus Information Portal (Updates Here!)

The Town of Franklin is keeping up to date with the latest information related to the novel Coronavirus as it becomes available. This site will be updated regularly with information from Local, State and Federal agencies. Please check back frequently. 

March 23, 2020 Update 11:00 AM)

Governor Baker issues closure of all non-essential business effective Tuesday, March 24, 2020, at noon (

Based on the escalating global COVID-19 pandemic, effective March 16, 2020, the Franklin Town and School Administration offices, as well as all Franklin public buildings will be closed to the public through April 6th, 2020.  Beginning Friday, March 20th, 2020, at 12:00 Noon, all staff will be prohibited from entering any public facilities through April 6th, as well.
Bill Payments & Permitting
  1. White dropbox - residents can drop off payments by check and money order only, census forms, etc. in the white dropbox (mailbox) located on the side of the municipal building. 
  2. Permitting and Online Payments (property and real estate, water/sewer/trash, excise taxes) can also be found online:
    1. Online payments
    2. Online Permitting Portal

A Reminder of Best Practices
All employees and residents should read the CDC guidelines for personal hygiene and social distancing.  These are the most important things any employee/resident can do to help stop the spread and transmission of the coronavirus (or any virus!). 

Coronavirus Customer Service Updates Department by Department (March 23, 2020)
Letter from Town Administrator, Jamie Hellen and the Superintendent of Schools, Sara Ahern regarding facilities closure (March 16, 2020) 
Letter from Town Administrator, Jamie Hellen and the Superintendent of Schools, Sara Ahern regarding Coronavirus 
A letter from the Superintendent of Schools, Sara Ahern Regarding Coronavirus and School closings

* Residents, please be informed that the over 1.3 million square feet of municipal facilities (ie. Schools, Town Hall Building, etc.) are being sprayed every weekend with commercial-grade disinfectant to help mitigate the spread of germs. This practice will continue for the foreseeable future. 

The following links provide up-to-date information regarding the Coronavirus (COVID-19)

Massachusetts Department of Public Health
Center for Disease Control (CDC) provides up-to-date information Massachusetts residents are urged to use 2-1-1 for information, resources, and referrals regarding COVID-19. Operators are staffing this hotline 24/7 and translators are available in multiple languages. Residents with questions can dial 2-1-1 from any landline or cellphone or use the live chat option on the Mass 211 website. 
Frequently Asked Questions
Update from the ABCC - No On-Premises Alcohol Consumption 
Best Practices for Prevention and Treatment 
How to Stop the Spread of Germs (CDC Video) 
Workplace, School and Home Best Practices
USDA Guidance regarding food safety
What to do if you are sick (CDC) 
How to prevent COVID-19 with social distancing (CDC)
Steps to prevent illness
How to protect yourself
Flattening the Curve Information from Sturdy Memorial Hospital
State of Massachusetts Assemblage Guidance from Governor Baker (March 15th)
Large gathering Information from the CDC (March 15th) 
Messages from Superintendent Dr. Sara Ahern (March 8th, Feb 28th)
Franklin Police Response to COVID-19 (March 13, 2020)
Franklin Police Quick Reference Guide to COVID-19 response
State Fire Marshall Update on Licensing & Inspections
Council on Aging COVID1-19 update (March 16, 2020)
How to clean your smartphone (and other computer hardware) 
Food Pantry is open for regular business hours
Hockomock YMCA assistance

Town of Franklin Coronavirus Information Portal
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Franklin Residents: Coronavirus Information Portal (Updates Here!)
Franklin Residents: Coronavirus Information Portal (Updates Here!)

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