MassSave Rebate Issues Raised, there may be hope for progress

Our State Representative Jeff Roy made the news this week with one of his hearings this week. He had the utilities (NationalGrid, Eversource, etc.) in for a hearing and he raised some questions on the MassSave program. NewsCenter 5 had been running a series on rebate issues with MassSave so it was timely and got some action. There is still more to be done, so if you have MassSave issue, let Jeff know.

"Massachusetts state lawmakers are now demanding answers from the state's utility companies after NewsCenter 5's reporting about ongoing problems at Mass Save.

That's the energy efficiency program the utilities are required by state law to run, paying homeowners who make their homes more energy efficient.

Mass Save is critical to Massachusetts meeting its climate goals, but over the past two years the program has been plagued by long delays in issuing rebates, difficult-to-reach customer service and even bounced checks. Dozens of consumers from across the state have told NewsCenter 5 they can't get adequate explanations about what's slowing their rebates from Mass Save.

The program is funded by billions of dollars paid by utility customers across the state through a surcharge on monthly utility bills. The current three-year Mass Save program is funded at $4 billion."

Continue reading on the NewsCenter 5 page with the video clip ->   https://www.wcvb.com/article/massachusetts-lawmakers-demand-answers-utilities-mass-save-delays/45738082

MassSave Rebate Issues Raised, there may be hope for progress