Do you have MassHealth coverage ??

Massachusetts has launched a statewide public awareness campaign to help MassHealth members prepare for new federal Medicaid requirements that could affect health care coverage for hundreds of thousands of residents.

Beginning in the coming months, some MassHealth members will face additional paperwork, more frequent eligibility renewals, and new work or education reporting requirements. Some members may need to renew their coverage every six months instead of annually.

For individuals living with brain injury, changes involving additional paperwork and deadlines can be especially challenging. Difficulties with memory, organization, attention, and executive functioning can make navigating complex benefit requirements harder.

Importantly, some MassHealth members may qualify for exemptions from the new work and education requirements, including people living with a disability, pregnant women, parents of children age 13 or younger, and individuals with certain health conditions.

Not sure if the new work and education requirements apply to you?

The Commonwealth has created an online tool to help MassHealth members find out: https://ow.ly/xoic50ZyUaL

MassHealth members are also encouraged to:

• Make sure your mailing address, email, and phone number are up to date.

• Open and review all mail from MassHealth — especially the blue renewal envelope.

• Pay attention to emails, text messages, and automated calls from MassHealth.

• Respond promptly when information or documentation is requested.

• Seek assistance if you need help understanding or completing the requirements.

More information about the upcoming changes: https://ow.ly/egbH50ZyUaJ

Staying informed and responding to MassHealth communications will be important to help prevent an unnecessary loss of health care coverage.

My Ombudsman Hosts In-Person Office Hours at Chris’ Corner – Recovery Resource Center in Milford on Mar 11 & Mar 20, 2025

My Ombudsman is pleased to announce upcoming in-person office hours at Chris’ Corner – Recovery Resource Center in Milford, MA. These office hours will take place on March 11, 2025 and March 20, 2025, from 10 AM to 2 PM. 

Community members will have the opportunity to receive direct assistance with their healthcare benefits, ask questions, and address any concerns related to their MassHealth plan.

My Ombudsman Hosts In-Person Office Hours

At My Ombudsman, we work with individuals to help them access the benefits and services covered by their MassHealth plan. Our team listens to your concerns, gathers necessary information, and works with healthcare providers and MassHealth to resolve issues. We support anyone enrolled in MassHealth, offering assistance in over 165 languages upon request, including American Sign Language.

Event Details:

📍 Location: Chris’ Corner – Recovery Resource Center, 12 Main Street, Milford, MA

📅 Dates: March 11, 2025 and March 20, 2025

⏰ Time: 10:00 AM – 2:00 PM

To Schedule an appointment, call 508-552-8080/ walk-ins are welcome!

For more information about My Ombudsman and our services, visit myombudsman.org or contact us at our helpline at 855-781-9898 or videophone for Deaf and hard of hearing at 339-224-6831.

About My Ombudsman

At My Ombudsman, we help MassHealth members understand their healthcare rights and ensure they receive the care they need. We offer free, confidential support, including assistance in multiple languages, and work closely with providers to resolve concerns.