Consistently underperforming feeders are ranked by DPU in a category called "Poor Performing Circuits." The ranking system allows DPU to monitor the feeders and address reliability issues they may be having.
The report also addresses the amount of time Franklin residents were without power in those years. In 2010, the report says, the average Franklin resident lost electricity more frequently than any other National Grid customer in the state.
Last year, Franklin residents were without power longer than the average customer — 2.5 days compared to 1.5 days — in part due to the damage caused by Tropical Storm Irene.
Read more: http://www.milforddailynews.com/news/x814447576/Franklin-officials-upset-with-National-Grid-report#ixzz21cn64q3o
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