By William P. O’Donnell
Norfolk County Register of Deeds
This year marked another chapter of progress and resilience for the Norfolk County Registry of Deeds. We were proud to release our fourth volume of Notable Land Records, titled “We Remember Our Women,” honoring the extraordinary contributions of women throughout Norfolk County’s history. The release of this booklet was commemorated with a special open house featuring keynote speaker Lieutenant Governor Kimberly Driscoll, who spoke about the importance of preserving and celebrating women’s stories. The fourth edition of Notable Land Records highlights trailblazing women who shaped Norfolk County, from early advocates for education and civic engagement to modern leaders in public service and the arts. It features stories from all 28 communities in the county.
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| Good Deeds: State Of The Registry |
2025 also brought a significant legal victory for the Registry of Deeds. On October 1, 2025, the Norfolk Superior Court entered a Judgment and Order in favor of Register of Deeds William P. O’Donnell, reaffirming an earlier ruling from June 28, 2024. These decisions struck down unlawful actions by the Norfolk County Commissioners—Joseph P. Shea of Quincy, Peter H. Collins of Milton, and Richard R. Staiti of Canton—and County Director John J. Cronin, who violated Massachusetts General Laws Chapter 64D, Sections 11 and 12 by interfering with Registry operations and misappropriating funds designated for Registry use.
The court win above for the Norfolk Registry of Deeds follows up a separate court decision on February 14, 2025 by the highest state court in Massachusetts in favor of Register O’Donnell and the Norfolk Registry of Deeds. The seven member Massachusetts Supreme Judicial Court ruled that Norfolk County Director John J. Cronin and the Norfolk County Commissioners unlawfully interfered in Registry operations. Furthermore, the Massachusetts Supreme Judicial Court ruled that the Norfolk County Register of Deeds is the authorized official of the Norfolk County Registry of Deeds not County Director John J. Cronin nor the three County Commissioners.
These litigations were prosecuted by Register O’Donnell on his own. Thus is did not cost the taxpayers monies when Register O’Donnell did this in a pro se capacity. Unlike the Norfolk County Commissioners who have spent in excess of six figures in a calendar year on legal fees.
This year also marked an important moment of statewide collaboration among Registries of Deeds and legislators. Plymouth County Register of Deeds John Buckley and Norfolk County Register of Deeds William P. O’Donnell submitted testimony in support of House Bill 3971, sponsored by Representative Dennis C. Gallagher of Bridgewater, legislation that would establish a study on the feasibility of placing registries of deeds for county government that have not been abolished under the oversight of the secretary of the commonwealth. This testimony was delivered before the Joint Committee on State Administration and Regulatory Oversight, emphasizing the need for consistent standards, transparency, and a necessary check on bureaucratic overreach across the Commonwealth’s registries.
This Bill, House Bill 3971, was filed in part because of actions taken by the Norfolk County General Government led by the 3 County Commissioners have been found to be illegal by Massachusetts state courts. Also there have been a number of unsound management and fiscal decisions by Norfolk County General Government that has lacked transparency, common sense and accountability. A study as proposed in this bill has come about due to the lack of collaboration with the Norfolk County Registry of Deeds by the three elected Norfolk County Commissioners and their staff bureaucrat County Director John J. Cronin.
I greatly appreciate the voices and efforts of so many attorneys, real estate brokers, assessors, engineers, trade organizations, and concerned citizens, who spoke out against poor County decision-making. After more than a decade of maintaining a dedicated Registry Disaster Recovery Office in Dedham, the three elected Norfolk County Commissioners—Joseph P. Shea of Quincy, Peter H. Collins of Milton, and Richard R. Staiti of Canton—along with County Director John J. Cronin, unilaterally closed the Registry’s disaster recovery site and attempted to relocate it to Walpole without consulting the Registry and without securing an occupancy permit from the Town of Walpole. This failure left Norfolk County residents without a functioning disaster recovery office for the first time in 15 years. The lack of compliance with accessibility and permitting requirements not only violates basic standards but also jeopardizes the security of land records that protect homeownership and property rights. In an era of cybersecurity threats and scams, this decision is unacceptable and underscores the urgent need for sound management and accountability in County operations.
The Registry of Deeds is the principal office for real property records in Norfolk County. The Registry receives and records hundreds of thousands of documents annually. It houses more than 14 million land documents dating back to 1793. These land documents and the integrated Registry indexes to these land documents, are available to the public for on-line research at www.norfolkdeeds.org. The Registry is a primary and indispensable resource for title examiners, mortgage lenders, municipal officials, homeowners, title examiners, real estate attorneys, genealogists, and others with a need for land record information.
The Registry operates under my supervision and management as the elected Register. I have held the position since 2002. In continuous operation dating back to President George Washington’s administration, the Registry’s mission has remained the same: to maintain and provide for accurate, reliable, and accessible land records to all residents and businesses of Norfolk County. The modernization initiatives implemented during my administration have created a sound business operation oriented toward quality customer service at the Norfolk Registry of Deeds.
The Registry of Deeds Customer Service and Copy Center continues to provide residents and businesses with quality service. These requests included the filing of Homesteads, accessing deeds, verifying recorded property documents, and assisting those in need of obtaining a mortgage discharge notice. Customers can contact the Customer Service and Copy Center at 781-461-6101, Monday through Friday, between the hours of 8:30AM to 4:30PM. Folks in need of services from our Customer Service Center can also come by the Registry of Deeds Building located at 649 High Street in downtown Dedham across from the gold domed Norfolk Superior Court.
In calendar year 2025, the Registry collected approximately $ 59.4 million in revenue. Out of that money, more than $ 53.1 million was apportioned to the Commonwealth, and more than $6.3 million was disbursed to Norfolk County in the form of deeds excise taxes, recording fees, and surcharges. There was $5,343,975 collected pursuant to the Community Preservation Act (CPA).
The Norfolk Registry of Deeds was the first registry in Massachusetts to electronically record registered land documents in the Land Court section of the Registry of Deeds in 2017. Electronic recording was crucial to remaining operational during the coronavirus pandemic. This year saw a record number of electronic recording filers, approximately 2,993. Nearly eighty percent of document volume is recorded electronically by these users.
In 2025, we shelved Registry of Deeds Book 42824. At the end of 2025, we were processing the documents for Book 42863. For the sake of security and redundancy, we store our documents in three different ways: hard copy, electronically, and on microfiche. There is a state law mandating that recorded documents be microfilmed.
The internet library of images, accessible to the public through the Registry of Deeds’ online research system at norfolkdeeds.org, continues to expand. Today, all documents dating back to the first ones recorded in 1793 are available for viewing. This digital collection also consists of more than 450,000 handwritten documents recorded between 1793 and 1900 that were transcribed and are available to the public for viewing and research.
Our website includes a genealogy page and a section highlighting land records of notable people, including United States Presidents, military heroes, noted authors, and leaders in their fields of education, environment, and law. The Norfolk County Registry of Deeds also has a Genealogy Research and Resource Center where patrons can come in to use our free databases such as Ancestry.com, and American Ancestors.
The Registry’s website, www.norfolkdeeds.org, routinely updates the public on such news as real estate statistics, answers to frequently asked questions, along with detailing of our consumer programs. Additionally, a monthly column for various Norfolk County newspapers and their online websites is written. We also distribute a weekly information release to alert residents of the latest happenings as well as to remind them of our consumer services. If you are interested in receiving a Registry newsletter please sign up on the Registry’s website.
The Registry’s free Consumer Anti Property Fraud Notification Service allows any county resident to opt in to this free notification service and be alerted when any land document – fraudulent or otherwise – is recorded against their name. Over 4,500 Norfolk County residents have signed up for this free service. For more information, please see our website at: www.norfolkdeeds.org.
In 2025 we continued our partnerships with, among others, Interfaith Social Services of Quincy, Father Bill’s & MainSpring of Quincy, the Veterans Affairs Boston Healthcare System Voluntary Service Program, Needham Community Council, Circle of Hope in Needham, United Parish’s Thrifty Threads, St. Vincent de Paul in Plainville, St. Francis House in Boston, Suits and Smiles in Jamaica Plain, InnerCity Weightlifting, New Life Furniture Bank of Massachusetts in Walpole, The Office of Youth Employment and Opportunity of Boston, and Mass Hire South West. The mission of “Suits for Success” is to collect donations of suitable clothing to be distributed to individuals and nonprofit organizations who are in need of appropriate attire and clothing.
Our Annual Holiday Food Drive continues to support food pantries in Norfolk County. On our website, there is a list of Norfolk County food pantries, as our local food pantries have a need for donations throughout the year. It was a privilege to partner up with the United States Marine Corps on our 18th Annual Christmas Toys for Tots campaign at the Norfolk County Registry of Deeds. Thank you to all of the residents and staff who helped make these programs a success.
It is a privilege for me and my fine Staff to serve each and every one of you. Be well and healthy in this new year.
