As you may know, the Massachusetts Department of Public Utilities recently approved an increase for electric supply prices for the period of November 1 through April 30. This means that, starting in November, residential electric customers using 500 kilowatt hours (kWh) per month will see an electric bill that is 37 percent (about $33 per month) higher than last winter. We asked for this increase because of higher energy supply prices. Energy supply prices are set by the commodity market, not National Grid. When we purchase energy on your behalf, we pass on those costs directly without a markup.
With the chance of another cold winter on the way, National Grid is very concerned about what these higher energy costs mean for our customers. And though we can't control energy supply prices, we can help in other ways, which is why we urge you to take advantage of the various solutions we offer that can help lower bills, including:
Payment Options - We have a variety of options including our Budget Plan which lets you spread out those high winter bills over the course of a year.
Payment Assistance - We have consumer advocacy programs to help low-income eligible customers pay their bill.
Energy Efficiency - From simple no-cost tips to more comprehensive programs we have the energy saving solution to match your individual needs.
We know how concerning this may be for customers and we encourage you to take advantage of these programs during this very difficult time. To learn more, please visit nationalgrid.com.
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