Tuesday, January 27, 2015

NationalGrid: Be Prepared for the Winter Storm

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Major Winter Storm
A winter storm system will continue hitting our area with blizzard-like conditions including high winds, freezing temperatures and moderate coastal flooding.
National Grid field crews and support personnel have been deployed in the event the weather causes damage to our region's electric system. We have increased staffing and field personnel and are ready to address any service issues that may arise from the storm.
While storm preparations are important, so too is the safety of our customers and employees. Please exercise caution and keep a safe distance from crew work locations, especially when driving where visibility might be limited by snow.
Here are some tips to help keep everyone informed and safe:
To report an outage, please call 1-800-465-1212, visit www.ngrid.com/juno or download our mobile app on the Apple iTunes or Droid stores.
Power problems can sometimes interrupt public water supply systems or disable well pumps. Please make sure to have a good supply of bottled drinking water handy, as well as some canned food and flashlight with batteries.
Never touch downed power lines, and always assume that any fallen lines are live electric wires. If you see one, report it immediately to National Grid by calling 1-800-465-1212.
If you use a generator to supply power during an outage, be sure to operate it outdoors. Before operating generators, disconnect from National Grid's system by shutting off the main breaker located in the electric service panel. Failure to do this could jeopardize the safety of line crews and the public.
If you lose power, turn off any appliances that were on when the power went off, but leave one light on so you will know when power is restored.
Check on elderly family members, neighbors and others who may need assistance during an outage period.
People who depend on electric-powered life support equipment, such as a respirator, should let National Grid know. To register as a life support customer, call the company's Customer Service Center at 1-800-322-3223.
We'll continue to share safety tips, information on outages and any updates on restoration through @NationalGridUS on Twitter, Facebook.com/NationalGrid and ngrid.com/juno.
National Grid
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National Grid
40 Sylvan Road
Waltham, MA, 02451, U.S.A.

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