| Help With Winter Bills |
| Massachusetts residents have suffered through some of the coldest winters in recent memory. And with winter on the way, this is the time of year when we use more energy as we stay inside and keep warm. Winter prices for electricity supply became effective on November 1. These supply prices are determined by the market and reflect our cost to purchase electricity on your behalf. We are concerned about what these changes in electricity costs mean for you. That's why we offer a variety of programs and services that can help you manage your energy costs, including: |
| Energy Efficiency – From simple no-cost tips to more comprehensive programs, we have the energy saving solution to match your needs. |
| Payment Options – We have a variety of options, including our Budget Plan which lets you spread out the impact of those high winter bills over the course of the year, creating stability. |
| Payment Assistance – We offer consumer advocacy programs to help low-income eligible customers pay their bills. |
| Energy Suppliers – You can choose who supplies the electricity we deliver to your house. We encourage you to consider all available energy supply options and determine which one will best meet your needs. |
| To learn more about these solutions and options please visit ngrid.com/billhelp. |
| It is also important for you to know that National Grid recently submitted a proposal to the Massachusetts Department of Public Utilities to update our electricity distribution rates for the first time since 2009. This is different from the supply portion of your bill, These distribution charges cover the cost of operating and maintaining the poles and wires that bring electricity to your home or business. Please note that this proposal will be reviewed thoroughly by the DPU and, if approved, will not take effect until October 1, 2016. |
National Grid
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