Monday, February 8, 2016

"every conversation is an opportunity to engage and delight customers"

"Interactions, a Franklin-based tech firm backed by $110 million in venture capital funding, has debuted what its CEO calls "game-changing innovations" for its virtual assistant technology. 
The company works to improve conversations between humans and automated customer service software. This week, it announced new technologies that make an automated virtual assistant as smart as a human customer-service agent."
Continue reading the article in the Boston Business Journal

screen grab of Interactions website
screen grab of Interactions website

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