National Grid Storm Restoration Update
A message to our customers — February 6, 2016
What a difference a day makes – skies are clear and the sun is shining.
Yesterday's snow storm hit the region harder than originally forecasted, and the heavy, wet snow caused significant outages. We are grateful for your patience as our crews work to repair downed wires and restore all outages. Less than 24 hours from the start of the storm, we had already restored power to close to 80% of impacted customers in MA, and 60% of impacted customers in RI.
We intend to complete the vast majority of restoration by midnight today. If you are still without electric service, please let us know by calling 1-800-465-1212, or via Outage Central.
Above all, please stay safe – watch for sagging wires, tree branches, and slick surfaces. For more safety tips, use your mobile device to visit us at www.nationalgrid.com.
National Grid provides multiple channels for customers to learn about service issues and interruptions during storms. Customers can follow the storm on their mobile devices by using the National Grid mobile app or texting the word STORM to NGRID (64743). The company provides real time outage information on its Outage Central web site. National Grid also provides storm and restoration updates through Facebook and Twitter
Thank you for trusting us to help you meet your energy needs.
Here with you. Here for you.
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