"Fifty years ago today, the first 9-1-1 call was made, and the emergency system became the foundation for first-responders.
Since that first call made on Feb. 16, 1968 in Haleyville, Alabama, the 9-1-1 system has evolved and has become much more than just a centralized number for emergency calls.
“Telecommunicators, 9-1-1 dispatchers, are essentially the first first-responders,” said Chris Campbell, president of the Massachusetts Communications Supervisors Association and director of communications in Seekonk.
“They handle the calls from the inception until first responders arrive, and in some instances they stay on the line throughout the whole incident,” he said."
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The Metacomet Emergency Communications Center is the regional dispatch operations serving the towns of Franklin, Norfolk, Plainville and Wrentham. They will dispatch police, fire and EMS. Construction is underway with plans to be operational in the Fall of 2018.
|Metacomet Emergency Communications Center|