Passengers Can Book Same Day Trips Through Smartphone App
The Greater Attleboro Taunton Regional Transit Agency (GATRA) is excited to announce the launch of GATRA GO United a flexible and dynamic on-demand microtransit service to operate within the towns of Foxborough, Franklin, Norfolk and Wrentham.
Similar to ride-hailing services, GATRA GO United uses a smartphone app for riders to schedule customized curb-to-curb microtransit trips. A vehicle will pick up riders and drop them off wherever they wish to travel within the service boundaries. Along the way the shuttle may pick up other passengers who also request a ride (With COVID-19 social distancing protocols in place). This service is wheelchair accessible and all drivers are trained and certified using state and federal guidelines.
This pilot program will operate within the towns of Foxborough, Franklin, Norfolk and Wrentham as well as portions of the towns of Bellingham and Plainville connecting employment locations, medical facilities and recreational locales.
The service will start on December 15, 2020 and will be operated on a pilot basis. It will be free through the month of January. The service area map can be found on the GATRA GO United app or on our website, www.gatra.org/gatra-go
GATRA is partnering with National Express, one of the largest private transportation contractors in the United States and the current operator of GATRA's services in the Franklin and Norfolk Areas. The new service is powered by Next Connect, a new mobility platform developed by National Express in cooperation with Spare, a leading on-demand Transit software provider.
The new on-demand microtransit service will replace the fixed route bus service in these four towns with a solution that will enhance transportation options for all. To use the new ride share program passengers first need to download the free GATRA GO United app on their smart phone and then request a ride.
Following a GATRA GO request, the microtransit app will provide passengers with an estimated pick up time, track the bus in real time and alert the person when their ride is about to arrive. GATRA GO United customers do not have to download the app, same day rides can also be requested by calling 800-698-7676.
Wait time for service pick up will be subject to vehicle availability. GATRA realizes the importance of greater accessibility and mobility in this region and strives to work with their communities to fill public transportation gaps.