Metacomet Emergency Communications Center is hiring Full-Time Public Safety Telecommunicator II positions

WE’RE HIRING! 

Ready for a career where what you do matters?

 

Metacomet Emergency Communications Center is hiring Full-Time Public Safety Telecommunicator II positions!

💰 $27.45/hr during training → $28.84/hr after training

🏥 70/30 health insurance

💵 Retention bonus + $15/shift differential

🎉 12 paid holidays + double time on Thanksgiving & Christmas

🌴 Vacation & personal days

Answer the call. Make a difference. Join our team!

Apply today: https://easyapply.co/a/7948deb2-62d1-47b9-9d97-7938e214f0a4

Metacomet Emergency Communications Center (MECC) is hiring Public Safety Telecommunicators in Norfolk, MA

WE’RE HIRING FULL-TIME Public Safety Telecommunicators II

Ready to turn your ability to stay calm under pressure into a career that makes a difference? 

👇Use the link below to apply! 

https://www.meccdispatch.org/1201/Full-Time-Job-Posting

**New contract for fiscal year 27 & 28 currently being negotiated**

Shared from - https://www.facebook.com/share/19JftBw9Wf/

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What is the Metacomet Emergency Communications Center (MECC) ??

From the Town Administrator's FY 2027 Budget narrative, each department's story is worth sharing.

General Purpose

The Town of Franklin, Wrentham, Norfolk, Plainville, Mendon and Millville (In FY21 the Mendon-Millville Regional Center signed a merger with the MECC to consolidate costs. After this merger, the MECC still has additional capacity for another 10-20,000 in population) have joined together to establish a regional district to operate and maintain a consolidated District-wide public safety communications/dispatch center that will be known as the Metacomet Emergency Communications Center (MECC).

Core Functions

● The MECC has a Board of Directors which serves as the governing and administrative body and has overall responsibility for the District. The Town Administrator serves as the Chair of the Board being the largest community in the district.

● The District employs a MECC Director who has overall responsibility for the operation and maintenance of the MECC and serves as the Chief Administrative and Fiscal Officer.

● There is an Operations Committee that comprises the Chiefs of the Fire and Police Departments (or their designee) of each member town.

 

Continue reading about the MECC - https://www.franklinmatters.org/2026/05/fy-2027-budget-narrative-metacomet.html

FY 2027 Budget Narrative: Metacomet Emergency Communications Center (MECC)

From the Town Administrator's FY 2027 Budget narrative, each department's story is worth sharing.

General Purpose

The Town of Franklin, Wrentham, Norfolk, Plainville, Mendon and Millville (In FY21 the Mendon-Millville Regional Center signed a merger with the MECC to consolidate costs. After this merger, the MECC still has additional capacity for another 10-20,000 in population) have joined together to establish a regional district to operate and maintain a consolidated District-wide public safety communications/dispatch center that will be known as the Metacomet Emergency Communications Center (MECC).

Core Functions

● The MECC has a Board of Directors which serves as the governing and administrative body and has overall responsibility for the District. The Town Administrator serves as the Chair of the Board being the largest community in the district.

● The District employs a MECC Director who has overall responsibility for the operation and maintenance of the MECC and serves as the Chief Administrative and Fiscal Officer.

● There is an Operations Committee that comprises the Chiefs of the Fire and Police Departments (or their designee) of each member town.

 

Staffing

● One (1) Executive Director

● One (1) Deputy Executive Director

● One (1) Administrative Section Chief

● One (1) Operations Section Chief

● One (1) IT/CAD/GIS Administrator

● Five (5) Shift Commanders (supervisors)

● Twenty-five (25) full-time Public Safety Telecommunicators

● Two (2) part-time Public Safety Telecommunicators

Strategic Initiatives & Accomplishments

● The MECC Board of Directors have been having active negotiations with the Southeastern Massachusetts Regional Emergency Communications Center (SEMRECC) with the towns of Foxborough, Mansfield, Norton and Easton. This would provide a broader set of public safety services, enhanced technology, greater economies of scale, and eligibility for lucrative state grant programs for regionalization. This is a large project and expected to be worked on over a five year period and will include state involvement.

The PDF of this section - 

https://drive.google.com/file/d/14Y2ZuyQFid_2NsIk6xOW0gZuiz9AR6aD/view?usp=drive_link

For the full FY 2027 budget narrative -  https://www.franklinma.gov/DocumentCenter/View/8912/FY27-Budget-Narrative-FINAL-1

The FY 2027 budget information can be found 

https://www.franklinma.gov/Archive.aspx?ADID=577

3rd budget hearing covers Public Works & Public Safety (audio)

FM #1727 = This is the Franklin Matters radio show, number 1727 in the series. 

This session of the radio show shares the Finance Committee Budget Hearing on Public Works & Public Safety, the 3rd of 4 sessions to go over the FY 2027 budget. The meeting was held in Council Chambers with 8 of 9 members present.

Quick recap:

• Gus Brown, Building Commissioner, up first

• Brutus Cantoreggi, DPW up next, 

• Next up Police Chief Lynch, level service plus 2, looking to get the SROs back

• Next up, Chief Allen, Fire Dept.

• Dispatch Center or the MECC being covered

• Also skipped Tri-County and Norfolk Aggie last night with no explanation given for it. Tri-County and Norfolk Aggie, both assessments based upon enrollment, not much of a change year to year

• So Thursday night, the Finance Committee will use the 3rd Floor Training room for their discussion to be more “around a table” rather than spread out to help their discussion. Potential revisions coming to the budget, what they are we'll watch and see.

Let’s listen in

Audio link - https://franklin-ma-matters.captivate.fm/episode/fm-1727-finance-cmte-budget-hearing-3-04-08-26/

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The Franklin TV video is available for replay -  

https://www.youtube.com/live/x8Hb_pCl64A?&t=164 

Agenda doc including links to the FY 2027 budget 

https://www.franklinma.gov/AgendaCenter/ViewFile/Agenda/_04082026-2221 

My full set of notes in one PDF -  https://drive.google.com/file/d/1D-RumOpcYkE7SZ_czpSZzW5TKdS9SE3B/view?usp=drive_link 

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We are now producing this in collaboration with Franklin.TV and Franklin Public Radio (wfpr.fm) or 102.9 on the Franklin area radio dial.  

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

How can you help?

• If you can use the information that you find here, please tell your friends and neighbors

• If you don't like something here, please let me know

• And if you have interest in reporting on meetings or events, please reach out. We’ll share and show you what and how we do what we do

Through this feedback loop we can continue to make improvements. I thank you for listening.

For additional information, please visit Franklinmatters.org/ or www.franklin.news/

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!

------------------

You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"

Franklin Fire Dept: Press Release on the Structure Fire — 9 Willow St - March 26, 2026

Via Franklin Fire Dept:

Structure Fire — 9 Willow St.

Franklin Fire Dept: Press Release on the
Structure Fire — 9 Willow St - March 26, 2026

At 3:48 PM the Metacomet Emergency Communications Center received a call reporting a possible structure fire at 9 Willow St.

Franklin Fire units arrived and found a fire that extended beyond the kitchen. Two pets were rescued and brought to tufts veterinary hospital by bystanders.

The Franklin Fire Department was assisted by the Bellingham, Medway, Norfolk, Plainville, and Wrentham Fire Departments.

The cause of the fire remains under investigation by the Franklin Fire Department. 

The Foxboro Fire Department provided station coverage during the incident.

Shared from - https://www.facebook.com/share/1G3mWFV7yF/

Metacomet Emergency Communication Center (MECC) stats for Friday's storm (12/19/25)

Via the Metacomet Emergency Communication Center (MECC) :

MECC stats

"Yesterday’s storm pushed our center to the highest call volume we’ve see all year and our team rose to the challenge.

Between 10:00 AM and 4:00 PM:

• 911 calls- 196
• Business line calls - 340
• Dispatched Incidents- 350

To support the day shift during the surge, we called in additional staff from home, and everyone worked together seamlessly to manage the influx.

We are extremely proud of our dispatchers and support staff for keeping our communities safe when it mattered most. ALSO a big thank you to all our Fire and Police Departments that worked tirelessly going call to call to ensure safety!"

Shared from ->  https://www.facebook.com/share/1AQmzBnues/

Did you catch my conversation with Gary Premo, Executive Director of the Metacomet Emergency Communication Center (MECC) recorded in February 2025 -> https://www.franklinmatters.org/2025/03/gary-premo-talks-about-growth-and.html

Gary Premo talks about the growth and expansion of the MECC (audio)

FM #1395 = This is the Franklin Matters radio show, number 1395 in the series. 

This session of the radio show shares the audio recording of my conversation with Gary Premo, Executive Director of the Metacomet Emergency Communication Center (MECC). We had our conversation at the MECC on Wednesday, February 26, 2025.  

• Gary provides his background
• Operations at the MECC
• What to expect when you call 911
• Growth and possible expansion

The meeting runs about 20 minutes, so let’s listen to my conversation with Gary on emergency dispatch operations.

https://franklin-ma-matters.captivate.fm/episode/fm-1395-metacometemergency-comms-center-02-26-25/

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Metacomet Emergency Communication Center home page 

https://www.meccdispatch.org/ 

Member communities -> https://www.meccdispatch.org/home/pages/visit-our-member-communities 

Facebook page -> https://www.facebook.com/meccdispatch 

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We are now producing this in collaboration with Franklin.TV and Franklin Public Radio (wfpr.fm) or 102.9 on the Franklin area radio dial.  

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

 

How can you help?

• If you can use the information that you find here, please tell your friends and neighbors

• If you don't like something here, please let me know

• And if you have interest in reporting on meetings or events, please reach out. We’ll share and show you what and how we do what we do

Through this feedback loop we can continue to make improvements. I thank you for listening.

For additional information, please visit Franklinmatters.org/ or www.franklin.news/

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!

------------------

You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"

Gary Premo talks about the growth and expansion of the MECC (audio)

MECC stats for February 2025

MECC stats for February 2025

 

"Incident statistics for all communities serviced by the MECC in the month of February"

 

Member communities = Franklin, Mendon, Millville, Norfolk , Plainville, & Wrentham 

Shared from -> https://www.facebook.com/share/1CQf6DpZTa/

Listen to "Franklin Ma Populatic Street Multiple alarm Brush Fire audio" on YouTube

"Fire was in the area of Populatic street. Mutual aid from Bellingham, Holliston, Hopkinton, Medway, Mendon, Milford, Millis, Norfolk, North Attleboro, Plainville, Sharon and Walpole fire"

Video link -> https://youtu.be/lCw6Z5UjnsY?si=ct4w9mYW2Ckxlaf9

Franklin Fire & mutual aid respond to fire at St Mary's Wednesday

At 5:46 PM the Metacomet Emergency Communications Center received a Fire Alarm from a central station monitoring company for 1 Church Square followed by a caller reporting a fire at the back of St. Mary's Church. Franklin Fire units were dispatched and a working fire assignment was quickly struck bringing in mutual aid from Norfolk, Wrentham, Medway, Bellingham, and Plainville.

A fire in the rear sacristy was quickly extinguished by the initial arriving crews. There was a significant amount of smoke throughout the entire Church. Personnel remained on scene for a period of time to ventilate the building.

fire at St Mary's

This fire is under investigation by the Franklin Fire Department, Franklin Police Department, The State Fire Marshal's Office, and the ATF.

The Foxboro Fire Department provided station coverage.

Contact:

James McLaughlin, 

Franklin Fire Chief 508 553 5570

Shared from -> https://www.facebook.com/share/9BJc154Zno4oWaH9/

MECC Now Hiring Public Safety Telecommunicators

Via the Metacomet Emergency Communications Center 

MECC Now Hiring Public Safety Telecommunicators

"Now Hiring Public Safety Telecommunicators

 

Are you looking for a fast paced and rewarding career, or know someone looking to get into public safety? We are hiring full-time positions and no experience needed, but it is preferred.  

Our center offers a comprehensive and competitive benefit package, along with chances for professional growth and continuous personal development. At our center YOU can make a big difference and positive impacts within our local communities! "

Shared from -> https://www.facebook.com/share/uUHHULUDNao61rrn/ 

2024 Call Data Highlights from the MECC (our regional dispatch center)

From the MECC otherwise known as the Metacomet Emergency Communications Center which is the regional dispatch center for Franklin, Mendon, Millville, Norfolk, Plainville, and Wrentham.

The call activity for Jan, Feb, Mar & Apr 2024:

🚨2024 Call Data Highlights🚑🚔🔥

💥Top Reasons for Calls📞:

1. Burglar alarms-656

2. Fall-607

3. Fire alarm-504

4. MVA’s non injury-480  (MVA = motor vehicle accident)

Fun fact: In the age of smartphones, over 80% of 911 calls are made from mobile devices.📱#911funfacts

Visit the MECC at www.meccdispatch.org/

Shared from -> https://www.facebook.com/share/p/fUu65iquWFkfMEZq/?mibextid=oFDknk

Community tips for calling 911

Via the Metacomet Emergency Communications Center (MECC)

Community tips for calling 911

Shared from -> https://www.facebook.com/share/p/HWwrbbE1umJgoHds/

Finance Committee - last of 3 budget hearings - May 11, 2023 at 7 PM

Finance Committee Meeting 

Agenda & Meeting Packet 

Monday, May 11, 2023 = 7:00 PM

Meeting will be held at the Municipal Building 

2nd floor, Council Chambers

355 East Central Street

Agenda

1. Call to Order

2. Public Comments

3. FY24 Town Administrator Operating Budget Hearing continued...

FY24 Town Administrator Budget Materials website

a. Public Safety:

i. 210 Police Department

ii. 220 Fire Department

iii. 225 Regional Dispatch

iv. 240 Inspection Department

v. 292 Animal Control

4. FY24 Town Administrator Operating & Enterprise Budget Final Recommendation.

5. Future Agenda Items

6. Adjourn

https://www.franklinma.gov/sites/g/files/vyhlif6896/f/agendas/may_11th_fin_com_agenda.pdf

Finance Committee - last of 3 budget hearings - May 11, 2023 at 7 PM

The Metacomet Emergency Communications Center (MECC) is hiring

via Franklin Fire Dept twitter:

Our Regional Dispatch Center is hiring!

Check out the posting below:

The Metacomet Emergency Communications Center (MECC) is hiring

The Metacomet Emergency Communications Center (MECC) is hiring 

For more about the Metacomet Emergency Communications Center (MECC) https://www.franklinma.gov/metacomet-emergency-communications-center-mecc

And an overview presentation to the Town Council in May 20202

https://www.franklinma.gov/sites/g/files/vyhlif6896/f/mai/files/mecc_presentation.pdf

Finance Committee - Budget Hearing #2 - Public Safety & Public Works (video)

The Finance Committee meeting was broadcast, live steamed, and available via either of the cable channels (Comcast & Verizon), as well as broadcast to YouTube. The YouTube recording is now available for replay.  

YouTube link -> https://youtu.be/zqiyIdFy8ik

My recap will be ready in a day or so. In the meantime, my Twitter notes can be found (in one PDF doc) ->    https://drive.google.com/file/d/1SERBrhfi0U1eOLfFR6GWHkcl07UiazpH/view?usp=sharing

Finance Committee: Budget Hearing #2 - Public Safety & Public Works - May 11, 2022 - 6:30 PM

Finance Committee - Budget Hearing #2

May 11, 2022 - 6:30 PM 

Municipal Building – Council Chambers

 
Agenda
1. Call to Order

2. Public Comments

3. Approval of Minutes

4. FY23 Town Administrator Operating Budget Hearing Continued...
FY23 Town Administrator Budget Materials website

 https://www.franklinma.gov/town-budget/webforms/fy-23-budget-materials

a. Public Safety:

i. 210 Police Department

ii. 220 Fire Department

iii. 225 Regional Dispatch

iv. 240 Inspection Department

v. 292 Animal Control

b. Department of Public Works (DPW):

i. 422 Public Works

ii. 424 Street Lighting

iii. Enterprise Funds:

1. 450 Water

2. 440 Sewer

3. 434 Solid Waste

5. Future Agenda Items

6. Adjourn

Agenda doc with remote connection info ->

https://www.franklinma.gov/sites/g/files/vyhlif6896/f/agendas/_2022-05-11_finance_committee_agenda_.pdf

FY23 Town Administrator Budget Materials website

FM #527 - Finance Cmte Budget Hearing #2 - 04/28/21 (audio)

The meeting was conducted in a hybrid format: members of the Finance Committee, selected guests, and Town Administration personnel were in the Council Chambers, the remainder were remote along with the public via the Zoom conference bridge, all to adhere to the ‘social distancing’ requirements of this pandemic period.

The show notes contain links to the meeting agenda including documents released for this agenda. 

Let’s listen to this budget hearing on "Public Safety"

Audio file = https://player.captivate.fm/episode/bf3786c3-b901-4478-8bba-2808a097615f

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• April 28 Agenda = Public Safety (Police, Fire, Regional Dispatch)
 https://www.franklinma.gov/sites/g/files/vyhlif6896/f/agendas/_2021-04-28_finance_committee_agenda_.pdf

• Town budget page for FY 2022

https://www.franklinma.gov/town-budget/pages/fy-22-budget-materials

• My notes from the meeting

https://www.franklinmatters.org/2021/05/recap-fincomm-budget-hearing-2-042821.html

--------------

We are now producing this in collaboration with Franklin.TV and Franklin Public Radio (wfpr.fm) or 102.9 on the Franklin area radio dial. 

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

How can you help?

• If you can use the information that you find here, please tell your friends and neighbors
• If you don't like something here, please let me know

Through this feedback loop we can continue to make improvements. I thank you for listening.

For additional information, please visit www.Franklinmatters.org/   or www.franklin.news/

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!

------------------

You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"

FM #527 - Finance Cmte Budget Hearing #2 - 04/28/21 (audio)