"In recognition of widespread frustration over problems that have arisen with commuter rail service, state Rep. Jeffrey Roy is looking to give local commuters a chance to be heard by the MBTA and Keolis.
To that end, Roy, D-Franklin, is hosting a public meeting with representatives of the transportation entities next Tuesday. The session convenes at 7 p.m. in the Town Council chambers at the Franklin Municipal Building, 355 East Central St., Franklin.
Roy said his office has seen a marked increase in the number of complaints from constituents about commuter rail delays and cancellations over the last couple of months, particularly since a yearlong pilot program to gauge interest in weekday rail serve to Foxborough began in October.
“They (constituents) have reached out by phone, email, Twitter and Facebook and they are frustrated by the lack of reliability on the heels of yet another fare increase,” he said Wednesday. “As a 28-year rider of the commuter rail and one who continues to use the service at least once a week, I completely understand their angst.”
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https://www.milforddailynews.com/news/20191212/franklin-line-commuter-rail-woes-to-be-discussed-on-tuesday
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| "a chance to share their concerns and provide feedback" |
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