The entire commuter rail system’s on-time performance took a dive in late September and October and the Franklin Line was the worst performing line, with a 79.2 percent on-time performance. Many of the delays and cancellations on the Franklin Line were due to mechanical failures of the equipment. The meeting will be an opportunity to hear more about these issues and ways that they are being addressed.
“I have seen an increase in the number of complaints from constituents about the commuter rail since the beginning of the Foxboro Pilot Program,” said Rep. Roy. “This meeting will give the community a chance to share their concerns and provide feedback. I know Keolis took steps to increase service and reliability including the hiring a “route manager” and installation of more double tracks. With the increased complaints and poor performance, this is a god time to talk about what is working and where things need improvement.”
Representative Roy recently started the “Franklin Line Working Group,” consisting of Representatives and Senators whose communities are served by the Franklin Line. The group meets periodically with officials from the MBTA and Keolis to discuss ways to improve the system, including issues such as parking, increased fares and fees, and infrastructure.
Anyone with questions or concerns about commuter rail transportation should join us on December 17.
|Franklin line train pulling into Dean Station|