Saturday, August 7, 2021

Franklin Annual Report - 2020: Fire Department

The Department
The Franklin Fire Department administration is led by a Fire Chief who is assisted by an Executive Assistant. The department is divided into two divisions, operations and administration, which are each under the direction of the two Deputy Chiefs. The operations division is responsible for dispatch, emergency medical services, fire suppression and hazardous materials response. The administration division is responsible for personnel, budget, training, code compliance and coordinating the Town’s emergency preparedness.

Our Mission
The Franklin Fire Department is committed to providing the highest level of public safety services for our community. We safely protect lives and property through fire suppression, training, emergency medical and transportation services, disaster and crisis management, fire prevention and public education.

Operational Objectives
Initiating advanced life support to patients within 10 minutes of receiving the telephone call at our communications center.
To access, extricate, treat and transport trauma patients to a level one trauma medical facility within one hour of the occurrence of the injury.
Interrupt the progression of fires in structures within 10 minutes of open flame ignition.
To insure response readiness remains greater than 70%.
Provide safety and survival skills for all school students in grade K through 5 consistent with the Student Awareness Fire Education (SAFE) initiative of the Commonwealth.
Provide continued valuable services to the senior population with home safety inspections and smoke/carbon monoxide battery replacement.
Develop a partnership with the Franklin Special Education Parents Advisory Council (SEPAC).
Provide educational opportunities for department members to insure optimal performance and safety.
To develop and maintain “best practice” to insure personnel and citizen safety.
Insure fire safety through timely, consistent code compliance services to all external customers.
Provide all department services in a manner that satisfies the needs of our customers.

Message from the Fire Chief
The creation of the rank of Battalion Chief, on each group, will provide a supervisory position responsible for all operations of on-duty personnel, in addition to administrative duties and individually assigned collateral duties. Operationally, the Battalion Chief will allow us to achieve a proper span of control on each group, meeting industry-wide consensus standards and ensuring for the safety of all on-scene personnel.

We have also implemented an EMS Captain position that is responsible for the emergency medical services and transportation mission. A critical role for this position is to provide efficient and consistent QA/QI of EMS incident reports, in order to maximize our transport reimbursements back to the Town. For fiscal year 2020, the Department received its largest reimbursement from rescue billing, which was over $1.5 million.

In January 2021, the Department will be adding four additional Firefighters/Paramedics to the organization to provide greater safety to the community as well as the members of the department. This additional staffing will also create more company cohesiveness and efficiency in daily operations.

Overall, the Department responded to 4,466 calls for service this past fiscal year. Emergency medical service calls accounted for 64% of those calls. While during the COVID-19 pandemic, the demand for calls for service decreased by approximately 15-20%, the overall annual call volume only decreased by 20 calls total.

Thankfully, the community did not suffer any fire related deaths this year. Department members suffered five loss time work related injuries during the fiscal year which is reduced from last year.

Continue reading the report on page 93 of the printed version or page 99 of the PDF version

Prior Annual Reports can be found online

Franklin Annual Report - 2020: Fire Department
Franklin Annual Report - 2020: Fire Department

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