Register O'Donnell Highlights Registry Customer Service Center
Norfolk County Register of Deeds William P. O'Donnell reminds consumers if they have a question or a concern about a land document related issue, the answer is just a phone call away by dialing the Registry's Customer Service Center at (781) 461-6101. The department is open Monday through Friday from 8:30AM to 4:30PM.
"The Customer Service Center is a one-stop shop, providing homeowners and real estate professionals alike with detailed information about a wealth of land document related issues. These subjects include, confirming current ownership of property, verifying whether or not there is a lien on a particular piece of property and checking if a discharge of a mortgage has been filed after the loan has been paid off.
"The department can also inform customers about the cost of filing land documents. And upon a customer's request, can provide copies of documents for a fee of $1.00, plus an additional $1.00 per document to cover postage costs. In addition, Customer Service Center staff are happy to answer questions about the Homestead Act, which provides limited protection against the forced sale of a homeowner's primary residence to satisfy unsecured debt up to $500,000," noted Register O'Donnell.
Register O'Donnell went on to say, "For many, trying to decipher information on land documents can be a very frustrating if not an intimidating experience. Our trained Customer Service professionals are well versed in all areas of land document research. By utilizing our state-of-the-art land document research system - which is also available to members of the public via www.norfolkdeeds.org - we can get people the answers to their property questions."
Notary services are also offered by the Customer Service Center. "All staff members are notary publics. We are more than glad to notarize any land document provided the person requesting the service appears before us and presents satisfactory proof of identification by showing either their driver's license or passport," said O'Donnell.
In conclusion, the Register stated, "Providing first-class customer service is a core objective of the Registry's mission to serve the public. The residents of Norfolk County deserve nothing less than a positive experience when interacting with us."
The Norfolk County Registry of Deeds, located at 649 High Street, Dedham, is the principal office for real property in Norfolk County. The Registry is a resource for homeowners, title examiners, mortgage lenders, municipalities and others with a need for secure, accurate, accessible land record information. Residents in need of assistance can contact the Registry of Deeds Customer Service Center at (781) 461-6101, or on the web at www.norfolkdeeds.org. Register William P. O'Donnell