"GOV. CHARLIE BAKER unveiled a 500-person call center on Friday to help residents 75 and older book appointments to receive a COVID-19 vaccine.
The center is intended to assist those without internet access or those having trouble navigating the current two-step process, which requires using a state website to find vaccine locations near them and then going to websites for those locations to actually book an appointment. The call center, reached by dialing 2-1-1 and selecting the option for help making a vaccine appointment, will handle the booking process for the individual or put them on a call-back list if no appointments are available.
The service will be available from 8:30 a.m. to 5 p.m. Monday through Friday, with representatives who speak both English and Spanish. Translators for over 100 other languages will also be available upon request."
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Gov Baker's press conference = https://youtu.be/u04KusqT2FI
One of the new Public Service Announcements (PSA's) on "Trust the Facts. Get the Vax." video link = https://youtu.be/ieT9k83bDaA