Friday, January 28, 2022

Registry Chief Information Officer (CIO) - update

January 26, 2022

Dear Friend of the Norfolk County Registry of Deed and Registry Stakeholders,
           Re:      Registry Chief Information Officer (CIO)

On June 30, 2021 the Norfolk County Commissioners voted not to replace a retiring Registry CIO even though this essential position was funded in the Registry of Deeds budget and has been in existence for decades. As a result of a law suit filed in July 2021 the Norfolk County Commissioners designated a Registry CIO as “temporary”. This “temporary” status Registry CIO handed in his letter of resignation effective January 21, 2022. Please review the attached correspondence to the Norfolk County Commissioners dated January 19, 2022.

I have spoken and wrote to the Norfolk County Commissioners that the “temporary employee” designation does not help in retaining or attracting qualified information technology employees and job candidates. Once again because of bad decision making despite pleas from those tasked by law with managing the Norfolk Registry of Deeds the Registry operations are left without ANY Registry Chief Information Officer (CIO).

I do not know what motivates such an unsound public policy decision to not keep an on-site permanent direct report Registry CIO working for and with the Registry staff, Registry users and the general public. It is unimaginable in this day and age of technology as well as cybersecurity risks and ransomware. 

You can only manage and overcome these poor public policy decisions for so long in striving to produce quality services. Thank you for your patience as the Norfolk Registry of Deeds deals with this unfortunate situation.

Sincerely yours,

William P. O’Donnell,
Norfolk Register of Deeds
Registry Chief Information Officer (CIO) - update
Registry Chief Information Officer (CIO) - update

 

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