Tuesday, April 26, 2022

Letter from Register O'Donnell: Appealing for Commonsense Action on Registry IT

April 25, 2022

Dear Registry Stakeholders and Citizens,


Please listen to the professional staff that runs the Norfolk Registry of Deeds as to why the Registry needs its Information (IT) Technology Department. (click here to listen to the Registry staff at a Norfolk County Commissioners Meeting). The Registry staff who did a compelling job in arguing on behalf of all Registry users in this video have over 149 years of legal and land document recording experience.  Shouldn't the words of a professional Registry staff that takes care of the land records to your house count more than some consultant who come in like "a hired gun" to say whatever they get paid to say?  Doesn't the words in this video of staff that has given reliable service mean something when assessed against consultants who have never visited a Registry of Deeds or knew anything about Registry operations until they got paid as a consultant?

On May 4, 2022 there will be a vote by the Finance Committee of the Norfolk County Advisory Board made up of Avon, Randolph, Plainville, Brookline and Milton from the attached list of Advisory Board members (click here for a list of members). Please tell these Finance Committee representatives and the Advisory Board representative from your community who will be voting on May 11, 2022 to vote to keep the on-site direct report high level Registry IT staff in place.

Commonsense in this day and age would mean the Norfolk Registry of Deeds would keep its on-site direct report in the Registry budget Registry IT staff.  This Registry IT Department has been in existence at the Norfolk Registry of Deeds for well over 35 years paid for by the Registry of Deeds.

Commonsense would say why jeopardize the land records that authenticate the legal title to your home.  Commonsense would take note of all the fraud and cybersecurity risks in today's world and keep the Registry IT Department as is.  Commonsense would say we use the Registry of Deeds dedicated revenues to pay for this IT technology staff which has played a key role in the modernization initiatives implemented at the Norfolk Registry of Deeds. 

The Norfolk County Commissioners chose Plymouth and Bristol counties as the "benchmarks" to compare Norfolk County.  The Registries of Deeds in these counties do have on-site direct report IT Departments.  This should logically mean that Norfolk Registry should keep its on-site direct report IT Department. It did not.  Why not?  If this was a fair and impartial process the fact that the Registries in Plymouth and Bristol have on-site Registry IT staff should have ended all debate about the Norfolk County Registry of Deeds not keeping its on-site IT Department.  Why should residents and taxpayers of Norfolk County get less service than what the people of Plymouth County and Bristol County get?

Thank you for your attention to this very important issue.  Any action you take is appreciated by all who use and rely on the operations and services of your Norfolk Registry of Deeds.

Sincerely yours,

William P. O'Donnell
Norfolk Register of Deeds

Appealing for Commonsense Action on Registry IT
Appealing for Commonsense Action on Registry IT

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