"Gov. Charlie Baker had a simple message Thursday for residents looking for their “chance to fight back” against COVID-19: Answer the phone. Apparently, many people are not.
Baker, along with local and non-profit partners participating in the state’s first-in-the-nation contact tracing program, said the effort will become even more important for the state to identify hot spots and track the spread of the virus as businesses start reopen.
Officials, however, said fewer than 50 percent of people diagnosed with COVID-19 and their close contacts are answering their phones on the first try by contact tracers to reach these individuals and assist them with self-isolation.
“If you get a call or a text from your local board of health or the COVID team it’s vital you take that call,” Baker said. “As we see the curve flatten we can begin thinking about permitting some businesses to resume operations and we want to reinforce that by increasing the importance of testing and contact tracing.”
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https://www.milforddailynews.com/news/20200507/virus-tracing-efforts-hinge-on-people-answering-phones/1
The Public Service Announcement (PSA) shown in the briefing: https://youtu.be/aV990fAGeOk
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