"Today's trash collection was not completed. Trucks are scheduled to come to town tomorrow to complete the collection. See the highlighted map for affected areas. Additionally, there are a few stops on Maple Street that are not shown on the map - but those areas will also be collected tomorrow. We apologize for the inconvenience."
Shared from - https://www.franklinma.gov/m/newsflash/home/detail/176
Shared from - https://www.franklinma.gov/m/newsflash/home/detail/172
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| Friday Trash Will Be Completed Saturday - 1 |
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| Friday Trash Will Be Completed Saturday 2 |
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| DPW: Tuesday Recycling - Incomplete |
"Due to over-run's from yesterday, today's Recycling Collection was not completed. See attached map for affected areas, which are highlighted in BLUE. These areas will be collected tomorrow morning. We apologize for the inconvenience."
Update from Waste Management, Saturday February 28th @ 8:30 pm:
"Due to increased volume, there was approximately 30 minutes of Trash that remained uncollected on today’s route. Affected areas are highlighted in BLUE on the attached map. These areas will be serviced on Monday, March 2nd. Thank you for your continued patience during this challenging week."
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| Affected areas are highlighted in BLUE on the attached map. These areas will be serviced on Monday, March 2 |
"Due to increased volume, Wednesday's trash collection remains incomplete. Due to the holiday, streets that were not collected on Wednesday 12/31/25 will be collected on Friday 1/2/26.
An extra truck will be active on Friday, in order to attain completion. See maps below; affected areas are in BLUE and RED.We apologize for this inconvenience to the residents of Franklin.
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| red streets affected |
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| blue streets affected |
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| Curbside yard waste pickup scheduled for week of November 10, 2025 |
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| Waste Management Update - Trash Collection Schedule for 5/16 & 5/17 Franklin, MA |
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| Waste Management playing catch up |
"Update from Waste Management: Due to multiple issues (i.e. snow, illness, mechanical) Waste Management's collection is behind schedule this week.
Crews will be working throughout the day today and tomorrow (Saturday) to recover any uncollected routes.
Thanks for your patience!"
Shared from -> https://x.com/TOFranklinMA/status/1882840557074235424
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| What can be recycled? Franklin DPW has your answer |
Good evening, this is the Franklin Department of Public Works calling with important information regarding our Solid Waste and Recycling program. My name is Pavo, the electronic voice of the Franklin Public Works.
Unfortunately, we were informed by Waste Management that trash and recycling will be delayed by one day. This is a regional, area-wide decision because of the recent blizzard. Franklin was ready for a regular trash and recycling pickup, but I guess some surrounding communities were not.Your DPW Director, Brutus, wants me to let you know that if your normal trash day is Monday, it will now be on Tuesday, Tuesday pick up will be on Wednesday, Wednesday trash and recycling will be picked up Thursday, Thursday trash and recycling will be picked up on Friday, and Friday's trash and recycling will be picked up on Saturday.Thank you all for your support during this weekend's storm and have a great DPW day!
You received this message because you are subscribed to the [Town of Franklin-Residents] group.
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| Curbside Trash and Recycling Delayed One Day This Week |
"App to prevent food waste launches in Providence"
Link to Boston Globe article (subscription maybe required) -> https://t.co/nROXMXMfGK
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| Too Good To Go - app screengrab |
Good Morning
I am fully aware that you are experiencing some service issues in Town recently, which is probably making both your jobs much more difficult, and I do apologize for any inconvenience. I know we have spoken about this before but I wanted to reach out to you personally again to further explain our position.
Like most, our industry is experiencing a severe labor shortage. Which in turn is impacting curbside services as well as other facets of our service portfolio such as, response time, call center wait times, inventory, container repair, roll off services etc.
Because of this, I think it is prudent for you to know what we as an organization are facing at this time
This shortfall is certainly not for lack of effort. We continue to face CDL driver shortages prevalent across the county. As I am sure you are aware by listening to the national news, one of the most severe shortages in labor has to do with CDL licensed truck drivers, and we are not exempt from that. This deficit, coupled with an increase in waste due to people working from home, has recently caused us to occasionally get behind on pickups and/or caused us a delayed response time.
It is worth noting, and illustrated below that In Franklin we have seen a significant increase in curbside trash and recycling volume 15.5% pre vs post pandemic curbside tons. We have also seen a 23% increase in bulk and white goods appointments. Your town is not alone in this influx, we are seeing these types of increases all across the country
- Pre Pandemic May 2019- April 2020 – 10,141 curbside trash and recycle tons – 145 White Goods and 1194 Bulk Items
- Post Pandemic May 2020 – April 2021 – 11,717 curbside trash and recycle tons – 179 White Goods and 1471 Bulk items
As an organization, we are making every effort to actively recruit, hire and train. we have hosted multiple job fairs, offered incentives such as signing bonuses and referral incentives, competitive wages and offered additional benefits in attempt to retain and hire staff to fill the gap.
The Norton operating district recently had 11 Open CDL driver positions of which 6 have been filled and these new hires are still in the infancy stages of their training. We do have a CSR (customer service representative) new hire class that begins training on 7/12 and these new agents will enter production mid- August which will help mitigate some of the call center delays.
Month to date the call center is trending 20% OVER their residential call forecast. This is primarily due to the operational delays we are experiencing for trash, recycle, bulk and yard waste coupled with requests for bulk and white good collection. New England Market Area has been sharing residential calls with our Capitol market area since last May so we do have resources to lean on. However, many market areas including theirs are experiencing the same driver shortages resulting in the operational delays. Therefore we are over call forecast in most areas and due to the high wait times in the residential call queues, customers are using email and chat to communicate with us which in turn is placing us further behind in responding to those inquires.
The problems created by this labor shortage and increase collection times are exacerbated by the current shortage in truck parts, which makes it difficult for us to keep our trucks on the road. The Covid-19 pandemic has completely disrupted the parts supply chain as shipments are delayed, re-routed and quarantined. These delays can sideline vehicles for several weeks at a time. Since the onset of the supply chain crunch, we have had a significantly larger percentage of available trucks sidelined for maintenance and repair. When major repairs are needed on trucks, they can be out of service for more than a month while we wait. Furthermore, when we cannot get parts to service our newer fleet because the parts are on backorder, therefore we must utilize older spare trucks which have less capacity and as a result takes us longer to pick up your trash and recycling and also requires more trips to your designated disposal facilities causing us further delay.
I expect we will experience more service blips as we head into July. While we will continue our efforts to resolve these issues internally to allow us to provide your citizens the superior service you expect, We ask the Town and its citizens to please be patient during this difficult time.
We sincerely apologize for the inconvenience this may be causing you and your staff. Please feel free to reach out to myself or Brian Burke if you have any additional questions or concerns on this matter
Sincerely,Heather LouroPublic Sector Solutions Representative
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| DPW and Waste management status update - July 9 |
Update from Waste Management for Friday, June 25:
Recycling: All of yesterday's and today's pick-ups will be complete by the end of today.
Trash: Thursday's route and at least 50% of Friday's route will be completed today. If your trash is not picked up today, please leave your barrel out, Waste Management is planning to pick it up tomorrow (Saturday). Thank you for your patience and understanding!
Shared from the Town of Franklin page https://www.franklinma.gov/recycling-solid-waste/news/update-waste-management-friday-june-25
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| Update From Waste Management ~ Friday, June 25 |
"When did the coronavirus arrive in the United States?The first infection was confirmed on Jan. 21, 2020, in a resident of Washington State who had recently returned from Wuhan, China. Soon after, experts concluded that the virus had been in the country for weeks.A study published on Tuesday offers new evidence: Based on an analysis of blood tests, scientists identified seven people in five states who may have been infected well before the first confirmed cases in those states. The results suggest that the virus may have been circulating in Illinois, for example, as early as Dec. 24, 2019, although the first case in that state was confirmed a month later.But the new study is flawed, some experts said: It did not adequately address the possibility that the antibodies were to coronaviruses that cause common colds, and the results could be a quirk of the tests used. In addition, the researchers also did not have travel information for any of the patients, which might have helped explain the test results."
"Next week, I'll be chairing the #ENRA hearing on #plastics, #recycling, and waste management. ♻️More info and forthcoming livestream: https://malegislature.gov/Events/Hearings/Detail/3695Honored to lead the #ENRA Committee w/ House Chair@CarolynDykema".#MApoli #TodayInTheDome #GettingItDone
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| solid waste management hearing scheduled |
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| Franklin trash and recycle bins or totters |
While the town has made great strides in increasing recycling in schools and other public places, as well as individual homes, Franklin still needs to do more, the Franklin Recycling Committee concluded in a recent report to the Town Council.
Raising consciousness would be a good start, suggested committee member Lynne Narum, a passionate advocate for recycling.
The committee wanted to see all Franklin schools have a full recycling program in place by September, but that is a work-in-progress at this point, said Chairman Gene Grella.
The group made four other recommendations, which included having the Department of Public Works maintain recycling bins at all public open spaces, athletic fields and recreational areas. They also recommended the town switch from a solid waste contract to a single stream recycling program, and establish a redeemable can and bottle program at the transfer station.
The group also wants a littering awareness program developed for the entire town and schools to educate the public about the problem of littering. As part of the initiative, the town should post anti-littering signs in public areas and fully enforce the littering bylaw, which fines litterers $50.
Councilor Judith Pond Pfeffer proposed putting together "a little environmental posse to deputize people," giving out $50 fines for littering.
Read the full article in the Milford Daily News here
You can also refer to the live reporting from the Town Council meeting of 11/5/08 here.
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