Introduction
The Community Facilities and Services Chapter describes the existing services and facilities in town, including public schools, public safety and emergency services, library services, wastewater management, public water supply, stormwater, senior center, and town-owned buildings. The Chapter also discusses trends, opportunities, and challenges identified by community members and town staff.
The following municipal services and facilities are reviewed in this chapter:
● Drinking Water
● Wastewater
● Stormwater
● Solid Waste & Recycling
● Police and Public Safety
● Fire and Emergency Services
● Public Education
● Public Library
● Senior Center
● Other Town Buildings and Facilities (Occupied and Vacant)
Access to adequate services and facilities is necessary for the health, well-being, and safety of the Franklin community. Residents rely every day on the town’s solid waste, drinking water, and wastewater systems. Adequate public safety and emergency services are essential to community well-being and quality of life. The public education system is critical to attract families to Franklin and raise an informed, civically engaged next generation, and town-owned buildings provide an entry point for civic engagement and house day-to-day municipal operations. The enhancement and maintenance of these services and facilities is critically important to support residents and businesses in their everyday needs.
Existing Conditions and Trends
TOWN BUILDINGS AND FACILITIES
The town maintains a range of public facilities such as schools, the public library, parks, recreational centers, and administrative buildings to serve the needs of its residents. The buildings owned and managed by the town (not including public schools) are listed in Table 9.1. The condition and functionality of these facilities vary based on factors like maintenance efforts, funding allocations, and community initiatives.
TOWN HALL
Franklin’s main municipal building, the Town Hall, houses the departments of Town administrator, Board of Assessors, Building & Inspections, Comptroller, Conservation, Facilities, Health, Human Resources, Planning & Community Development, Purchasing, Information Technology (IT), Town Clerk, and the Treasurer/Collector. As of 2023, the Town Hall is undergoing a mechanical renovation to improve the building’s sustainability after replacing the building’s windows with ultraviolet protection previously. The Town Hall is planning to go through an entire internal modernization within the next several years.
The concern for the Town Hall currently is a spatial concern. Departments like IT have seen an increase in staffing and space needs and may require additional space beyond what is possible in the current Town Hall structure.
DEPARTMENT OF PUBLIC WORKS
The Franklin Department of Public Works (DPW) serves as a cornerstone of infrastructure maintenance, community development, and environmental stewardship in Franklin. DPW oversees nine departments, Administration, Engineering, Highway, Grounds, Water, Sewer,
Stormwater and Solid Waste & Recycling, which are committed to enhancing the quality of life for residents. All divisions are responsible for a wide range of essential services that keep the town running smoothly.
Road maintenance and repair are at the forefront of the DPW's responsibilities under the Highway Division. The department oversees road resurfacing, pothole repair, signage installation, and other road-related projects to ensure safe and efficient transportation for residents and visitors.
Solid waste management and recycling programs are another vital aspect of the DPW's operations. The department coordinates the collection and disposal of waste and recyclables, promoting responsible waste disposal practices and environmental sustainability within the community.
Additionally, the DPW manages water and sewer infrastructure. This includes maintaining water supply systems, ensuring water quality, and addressing sewer system maintenance and repair needs. These efforts contribute to the overall health and well-being of Franklin's residents. Stormwater management is another critical area of focus for the DPW. The department implements strategies to control stormwater runoff, prevent flooding, and protect local water bodies from pollution, ultimately contributing to a healthier environment.
Beyond these core functions, the DPW is involved in park maintenance, tree management, and landscape beautification projects that enhance the town's aesthetics and recreational spaces. The department's contributions to these areas significantly impact the community's overall quality of life.
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