This Franklin Food Pantry conversation focuses on Client Services (audio)

FM #1063 = This is the Franklin Matters radio show, number 1063 in the series. 

This session of the radio show shares my conversation with Amber Baur, Franklin Food Pantry regular volunteer and recent addition to the Board of Directors along with Laura Du, Food Pantry Client Services Manager. We had our conversation in the new location of the Franklin Food Pantry at Edwin’s. 

We talk about the happy news that the Food Pantry has their own home, finally. While they are appreciative of the space Rockland Trust has let them use for many years, their needs had outgrown the space. The shower curtain that had divided the intake process within the room in the former building is now replaced by an office and regular doors/windows.

We talk about how the role of volunteers is critical to the successful operation of the Food Pantry assisting our neighbors. How the new facility enables the Food Pantry to better meet the needs of our neighbors in welcoming and treating them with the respect and confidentiality they deserve.

Disclosure: during the conversation you will hear about my background with the Food Pantry and that I have committed to this capital campaign.

The recording runs about 33 minutes, so let’s listen to my conversation with Laura and Amber. Audio file -> https://franklin-ma-matters.captivate.fm/episode/fm-1063-franklin-food-pantry-client-services-08-30-23

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The Franklin Food Pantry is here for you. If you need us, we are here with not only food, but useful programs and resources for individuals, seniors and families struggling with food insecurity. If you can support us, we thank you - visit franklinfoodpantry.org to explore volunteering, donating funds, donating food, or supporting our Capital Campaign to keep the lights on and the programs, from food elves to weekend backpack stuffing. It truly takes a village to keep our food pantry running and supporting the increasing demand, supporting our Franklin neighbors.

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We are now producing this in collaboration with Franklin.TV and Franklin Public Radio (wfpr.fm). 

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

 

How can you help?

• If you can use the information that you find here, please tell your friends and neighbors

• If you don't like something here, please let me know

Through this feedback loop we can continue to make improvements. I thank you for listening.

 

For additional information, please visit www.franklin.news or www.Franklinmatters.org/ 

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!

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You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"

Franklin Food Pantry Launches Building Campaign (audio)

This Franklin Food Pantry conversation provides some insights into their operations in the new facility (audio)

FM #1035 = This is the Franklin Matters radio show, number 1035 in the series. 

This session of the radio show shares my conversation with Anne McGillis, Director of Operations, and Yianna Zicherman, Warehouse Manager of the Franklin Food Pantry. We had our conversation in the new location of the Franklin Food Pantry at Edwin’s. 

We talk about their respective roles in the operation of the Pantry. We get some insights into what happens behind the scenes to process the donations and food purchases to help our neighbors. Donations are always welcomed to help keep this operation running smoothly. 

The recording runs about 16 minutes, so let’s listen to my conversation with Anne & Yianna. Audio file -> https://franklin-ma-matters.captivate.fm/episode/fm-1035-franklin-food-pantry-building-campaign-02-07-24-23

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The Franklin Food Pantry is here for you. If you need us, we are here with not only food, but useful programs and resources for individuals, seniors and families struggling with food insecurity. If you can support us, we thank you - visit franklinfoodpantry.org to explore volunteering, donating funds, donating food, or supporting our Capital Campaign to keep the lights on and the programs, from food elves to weekend backpack stuffing. It truly takes a village to keep our food pantry running and supporting the increasing demand, supporting our Franklin neighbors.

Part 1 of the podcast series for the Franklin Food Pantry was shared last week.

https://www.franklinmatters.org/2023/08/franklin-food-pantry-launches-building.html

Note: As part of my long association with the Franklin Food Pantry, I contribute financially to the building capital campaign. 

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We are now producing this in collaboration with Franklin.TV and Franklin Public Radio (wfpr.fm). 

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

 

How can you help?

• If you can use the information that you find here, please tell your friends and neighbors

• If you don't like something here, please let me know

Through this feedback loop we can continue to make improvements. I thank you for listening.

 

For additional information, please visit www.franklin.news or www.Franklinmatters.org/ 

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!

------------------

You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"

Franklin Food Pantry Launches Building Campaign (audio)

Wireless Customers Who Were Subject to Data Throttling by AT&T Can Apply for a Payment from the FTC

Wireless Customers Who Were Subject to Data Throttling by AT&T Can Apply for a Payment from the FTC Those who had unlimited data plans with AT&T between 2011-2015 may be eligible The Federal Trade Commission opened a claims process for former AT&T customers who have yet to claim a refund stemming from the FTC's lawsuit against the company for misleading consumers about its unlimited data plans. View Press Release More news from the FTC

Franklin Food Pantry Releases Client Needs Assessment

Report Provides Overview of Food Insecurity in Franklin Community

 

The Franklin Food Pantry is proud to release its Client Needs Assessment, a comprehensive overview of food insecurity in the Franklin community with recommendations to address the crisis. In 2021 and early 2022, the Franklin Food Pantry reviewed expert literature on food insecurity, conducted research among its current neighbors, interviewed community partners and assessed third-party data sources. The report’s findings will drive programming and operational initiatives to reach more households experiencing food insecurity and related challenges.

The Franklin Food Pantry will focus on the following areas to better support its neighbors:

• Community awareness
• Nutrition
• Community garden
• Partnerships, programs and wrap around services
• Youth programs
• Transportation
• Housing

“The biggest take-away of the Community Needs Assessment is that many more people in Franklin are food insecure than we see accessing our services. We have always assumed there are those in the community whom we haven’t reached, but it was difficult to confirm this assumption with only internal data,” said Tina Powderly, executive director for the Franklin Food Pantry. 

“The report shows that in Franklin, while there are 3,284 people who receive MassHealth, only 1,508 are enrolled in SNAP (Supplemental Nutrition Assistance Program). That translates to 549 to 755 households who could benefit from The Pantry but who do not currently shop with us. We want to reach those individuals and encourage them to visit us. As we support people in becoming more food secure, we must focus on moving out of their immediate anxiety so clients can think long term. We can do that with programming to help progress along a continuum toward stability.”

The report includes answers from a weekly question that staff asked current Pantry clients. The information gathered from the clients’ answers will influence future Pantry programming. To date, the Pantry has increased community garden beds, implemented client service office hours, provided free Covid-19 test kits, offered a hybrid distribution method, and launched a new mobile pantry site.  The Pantry continues to evaluate future programming based on feedback from its neighbors.

Franklin Food Pantry Releases Client Needs Assessment

“This assessment shines a bright light on our neighbors’ struggles and what resources are available to help them,” continued Powderly. “Food insecurity is not just an individual problem. It is a community, state and national problem, and we all must work together to help lessen food insecurity. We are very grateful to our local partners for their participation in this critical research and for their collaboration and hard work addressing the issues outlined in the Community Needs Assessment.”

To read the entire report please visit our website. If you or someone you know needs additional help, please direct them to The Pantry. 

The Pantry is open on Tuesdays from 9:00 AM – 1:00 PM and 5:30 –6:30 PM for drive-up distribution (no appointment needed), and Thursday and Friday from 9:00 AM – 1:00 PM for appointment-only shopping. 

About the Franklin Food Pantry 

The Franklin Food Pantry offers supplemental food assistance and household necessities to almost 1,100 individuals per year. The Franklin Food Pantry is not funded by the Town of Franklin. As a private, nonprofit organization, we depend on donations from individuals, corporations, foundations and other strategic partners. We are grateful for our many partnerships, including that with the Greater Boston Food Bank, that allow us to achieve greater buying power and lower our costs.  

Donations and grants fund our food purchases, keep our lights on, and put gas in our food truck. Other programs include home delivery, Weekend Backpack Program for Franklin school children in need, mobile pantry, emergency food bags and holiday meal packages. The Pantry is located at 43 W. Central St. in Franklin on Route 140 across from the Franklin Fire Station. 

Visit www.franklinfoodpantry.org for more information.  

Register O’Donnell Highlights Registry of Deeds Customer Service Center

Norfolk County Register of Deeds William P. O’Donnell reminds consumers if they have a Registry related question, the answer is just a phone call away by dialing the Customer Service Center at (781) 461-6101. The department is open Monday through Friday from 8:30AM to 4:30PM.

 

“The Customer Service Center is a one-stop shop for Norfolk County homeowners and institutional users who have land related document questions,” said O’Donnell. “These questions can vary such as confirming the current ownership of a particular property, or verifying if a discharge of a property’s mortgage has been filed after the loan has been paid off. We are glad to help with any inquiry, whether you come through our doors or call us by phone.”

 

Register O’Donnell further noted, “The department can also inform customers about the various cost for filing and receiving land documents. Upon a customer’s request -whether it’s by visiting us here at the Registry or by a direct mail request - we can provide copies of documents to you for a fee of $1.00 per page, plus an additional $1.00 per document to cover the cost of postage.”

 

The Registry only accepts cash or check payments. In addition, the Customer Service Center staff is happy to answer questions about the Homestead Act, a law which provides limited protection against the forced sale of a homeowner’s primary residence to satisfy unsecured debt up to $500,000.

 

O’Donnell went on to say, “For many, trying to ascertain information about land documents can be a very frustrating and intimidating experience. Please know our trained customer service staff is well-versed in all areas of land document research. By utilizing our state-of-the-art land document research system, which is also available via www.norfolkdeeds.org, people can get answers to their property questions.”

 

Notary services are also offered by the Customer Service Center. “Several staff members are notary publics. We are more than glad to notarize any land document provided the person requesting the service appears before us and presents satisfactory proof of identification by showing either their driver’s license or passport,” said O’Donnell.

 

In conclusion, Register O’Donnell stated, “Providing first-class customer service is a core objective of the Registry’s mission to serve the public. We strive to ensure our customers have a positive experience when interacting with us. The bottom line is: We are glad to be of service to you.”

 

To learn more about these and other Registry of Deeds events and initiatives like us at facebook.com/NorfolkDeeds or follow us on twitter.com/NorfolkDeeds and instagram.com/NorfolkDeeds.

 

The Norfolk County Registry of Deeds is located at 649 High Street in Dedham.  The Registry is a resource for homeowners, title examiners, mortgage lenders, municipalities and others with a need for secure, accurate, accessible land record information.  All land record research information can be found on the Registry’s website www.norfolkdeeds.org.  Residents in need of assistance can contact the Registry of Deeds Customer Service Center via telephone at (781) 461-6101, or email us at registerodonnell@norfolkdeeds.org.

Register O’Donnell Highlights Registry of Deeds Customer Service Center

Escape into Fiction running a raffle box for customers today (Jun 10)

All day #friday 6/10 we will be adding customers to our raffle box! Drawing after the close of the #StrawberryStroll in #FranklinMA. Come before or during the @FranklinDowntwn  Strawberry Stroll & for every $50 spent we will add a name! Open 10-8pm (4-8 Strawberry Stroll)

Shared from Twitter -> https://twitter.com/EscapeIntoFictn/status/1535040404113981445 

Escape into Fiction running a raffle box for customers today (Jun 10)

FM #622 - Town Clerk Candidate Nancy Danello - 10/04/21 (audio)

 FM #622 = This is the Franklin Matters radio show, number 622 in the series. 

This shares my conversation with candidate for Town Clerk Nancy Danello  

This is one of a series of conversations with candidates for the Franklin Election on Nov 2, 2021. I do this to provide Franklin, MA voters with accurate and timely information that they can use to cast an informed vote.  Publication of the answers or interview responses does not constitute an endorsement of this or any candidate.

We cover the candidate questions as previously developed in conjunction with the community and shared with the candidates in advance. Five of the questions are ‘general’ in nature, the sixth is specific to the role of the candidate. In this case, for the Town Clerk

Our conversation runs about 15 minutes, so let’s listen to my interview with Nancy Danello.  ** Audio file -> https://player.captivate.fm/episode/af5a4375-28f2-41cc-9de9-1f89d00d431e

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Candidate questions -> https://www.franklinmatters.org/2021/09/election-2021-candidate-interview.html 

Candidate page ->  https://www.nancydanello.us/ 

Election Collection 2021 ->  https://www.franklinmatters.org/2021/07/franklin-election-collection-2021.html 

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We are now producing this in collaboration with Franklin.TV and Franklin Public Radio (wfpr.fm) or 102.9 on the Franklin area radio dial. 

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

 

How can you help?

• If you can use the information that you find here, please tell your friends and neighbors

• If you don't like something here, please let me know

Through this feedback loop we can continue to make improvements. I thank you for listening.

 

For additional information, please visit Franklinmatters.org/  or www.franklin.news 

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!

------------------

You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"

acting Town Clerk Nancy Danello

Register O’Donnell Highlights Registry of Deeds Customer Service Center

Norfolk County Register of Deeds William P. O’Donnell reminds consumers if they have a Registry question, the answer is just a phone call away by dialing the Customer Service Center at (781) 461-6101. The department is open Monday through Friday from 8:30AM to 4:30PM.

“The Customer Service Center is a one-stop shop for Norfolk County homeowners and institutional users who have land related document questions,” said O’Donnell. “These questions can vary such as confirming the current ownership of a particular property, or verifying if a discharge of a property’s mortgage has been filed after the loan has been paid off. We are glad to help with any inquiry, whether you come through our doors or call us by phone.”

Register O’Donnell further noted, “The department can also inform customers about the various cost for filing and receiving land documents. Upon a customer’s request -whether it’s by visiting us here at the Registry or by a direct mail request - we can provide copies of documents to you for a fee of $1.00 per page, plus an additional $1.00 per document to cover the cost of postage.”

The Registry only accepts cash or check payments. In addition, the Customer Service Center staff is happy to answer questions about the Homestead Act, a law which provides limited protection against the forced sale of a homeowner’s primary residence to satisfy unsecured debt up to $500,000.

O’Donnell went on to say, “For many, trying to ascertain information about land documents can be a very frustrating and intimidating experience. Please know our trained customer service staff is well-versed in all areas of land document research. By utilizing our state-of-the-art land document research system, which is also available via www.norfolkdeeds.org, people can get answers to their property questions.”

Notary services are also offered by the Customer Service Center. “All staff members are notary publics. We are more than glad to notarize any land document provided the person requesting the service appears before us and presents satisfactory proof of identification by showing either their driver’s license or passport,” said O’Donnell.

In conclusion, Register O’Donnell stated, “Providing first-class customer service is a core objective of the Registry’s mission to serve the public. We strive to ensure our customers have a positive experience when interacting with us. The bottom line is: We are glad to be of service to you.”

To learn more about these and other Registry of Deeds events and initiatives like us at facebook.com/NorfolkDeeds or follow us on twitter.com/NorfolkDeeds and instagram.com/NorfolkDeeds.

The Norfolk County Registry of Deeds is located at 649 High Street in Dedham.  The Registry is a resource for homeowners, title examiners, mortgage lenders, municipalities and others with a need for secure, accurate, accessible land record information.  All land record research information can be found on the Registry’s website www.norfolkdeeds.org.  Residents in need of assistance can contact the Registry of Deeds Customer Service Center via telephone at (781) 461-6101, or email us at registerodonnell@norfolkdeeds.org

 

Register O’Donnell Highlights Registry of Deeds Customer Service Center