“THE…DISASTER WAS completely avoidable, as administrators knew the system was not ready, yet decided to launch it anyway… Investigations cannot undo the taxpayer dollars wasted and the disruption of families’ access to health care.”That comment could have been voiced recently by critics of the state’s troubled vaccine finder website – but it wasn’t. It was actually a critique of the state’s disastrous rollout of the Health Connector website in 2014, built under then-Gov. Deval Patrick. The speaker was then-gubernatorial candidate Charlie Baker – now the governor in charge of the Vaxfinder website best known for the four-armed orange octopus that appeared when it crashed.There are significant differences between the debacles. The Health Connector website failure cost hundreds of millions of dollars and, in its initial form, never worked. The state had to give hundreds of thousands of people temporary Medicaid coverage because it couldn’t figure out what insurance they were eligible for. The Vaxfinder website cost hundreds of thousands of dollars, and ultimately, it has worked, with tens of thousands of people using it to sign up for vaccine appointments, despite the difficulties."
Continue reading the article online
https://commonwealthmagazine.org/technology/why-is-the-states-technology-so-bad/
The article goes into some history on problems with State systems. Let's take it this way: What State system actually works the way it should? Your answers welcomed in the comments, on Facebook, Twitter or email.
