Town of Franklin 2025 Master Plan: Key Issues and Opportunities - Part 6 of 8 - Public Services & Community Facilities

Public Services & Community Facilities

ISSUES

Out-of-town Paramedic Trips

The high number of paramedic trips to out-of-town hospitals significantly impacts the local level-of-service in Franklin. As ambulances are diverted to facilities outside the immediate vicinity, response times to emergencies within town are compromised. This strain on resources extends the duration it takes for emergency personnel to reach individuals in need and reduces the number of ambulances for local emergencies. Addressing this issue requires a comprehensive approach, including potential strategies such as improving coordination among healthcare providers and emergency services to ensure timely and efficient emergency response within the community.

Northern Franklin Emergency Response Times

The prolonged response times required to reach the northern end of town from the existing Franklin Fire Stations highlight a critical infrastructure gap in emergency services. The distance between the northern neighborhoods and the nearest fire station at 40 West Central Street, residents face heightened vulnerabilities during emergencies. Emergency response times in Franklin could be significantly reduced by an additional fire and emergency response station, ensuring swift interventions during fires, medical emergencies, and other crises.

Lack of In-Town Emergency Training Facilities

Establishing an in-town fire training center presents a pragmatic solution aimed at curbing travel costs and minimizing the time spent on training for current firefighters. By bringing training facilities closer to home, firefighters can allocate more time to skill development and operational readiness rather than enduring lengthy commutes to distant training centers. Moreover, an in-town training center fosters a conducive environment for frequent and accessible training sessions, enabling firefighters to hone their expertise more effectively and efficiently. This localized approach not only streamlines logistical challenges but also enhances the overall preparedness and proficiency of the firefighting force, thereby fortifying the community's resilience against potential emergencies.

Town Hall Capacity

The current Town municipal offices are growing along with municipal responsibilities, meaning departments like Information Technology and Health are lacking in space. The Town may soon need to consider how to expand or extend Town offices to accommodate new staff.

Mental Health Training for Paramedics

By prioritizing mental health training and resources, paramedic organizations can safeguard the mental well-being of their personnel and enhance the quality of care provided to patients. Offering training on how to encounter mental health scenarios will also safeguard and improve services provided by Franklin paramedics to the public.

OPPORTUNITIES

Sustainable Technologies

As post-COVID funds for technology come to a close, the Town will need to pursue new grants, partnerships, and other funding avenues to enable municipal departments and schools to embrace innovative solutions that promote environmental and economic resilience.

New Police Station

The Town has the opportunity to improve local safety and emergency response by continuing to develop and design a new Police Station.

 

Davis Thayer School

With the closure of the Davis Thayer building, a committee was created to determine how to reuse the space outside of an academic setting. This empty town-owned building provides an opportunity for adaptive reuse for the benefit of Franklin residents.

School Collaboration

Members of the Franklin Public School system faculty expressed the desire to extend and expand programming and cooperation during stakeholder interviews. The school system and campuses provide an opportunity for town-wide coordination to improve education and engage students, faculty, staff, and families.

-----------

Continue reading this Master Plan section in PDF format

https://drive.google.com/file/d/1gtnxpyp39SnfKinQcUlp2U7M1Sas3cdB/view?usp=drive_link

Complete 2025 Master Plan report

https://www.franklinma.gov/DocumentCenter/View/4018/Final-Report

Town of Franklin Master Plans (prior years)

https://www.franklinma.gov/295/Master-Plan

Town of Franklin 2025 Master Plan: Community Services and Facilities

Introduction

The Community Facilities and Services Chapter describes the existing services and facilities in town, including public schools, public safety and emergency services, library services, wastewater management, public water supply, stormwater, senior center, and town-owned buildings. The Chapter also discusses trends, opportunities, and challenges identified by community members and town staff.

The following municipal services and facilities are reviewed in this chapter:

● Drinking Water

● Wastewater

● Stormwater

● Solid Waste & Recycling

● Police and Public Safety

● Fire and Emergency Services

● Public Education

● Public Library

● Senior Center

● Other Town Buildings and Facilities (Occupied and Vacant)

Access to adequate services and facilities is necessary for the health, well-being, and safety of the Franklin community. Residents rely every day on the town’s solid waste, drinking water, and wastewater systems. Adequate public safety and emergency services are essential to community well-being and quality of life. The public education system is critical to attract families to Franklin and raise an informed, civically engaged next generation, and town-owned buildings provide an entry point for civic engagement and house day-to-day municipal operations. The enhancement and maintenance of these services and facilities is critically important to support residents and businesses in their everyday needs.

Existing Conditions and Trends

TOWN BUILDINGS AND FACILITIES

The town maintains a range of public facilities such as schools, the public library, parks, recreational centers, and administrative buildings to serve the needs of its residents. The buildings owned and managed by the town (not including public schools) are listed in Table 9.1. The condition and functionality of these facilities vary based on factors like maintenance efforts, funding allocations, and community initiatives.

TOWN HALL

Franklin’s main municipal building, the Town Hall, houses the departments of Town administrator, Board of Assessors, Building & Inspections, Comptroller, Conservation, Facilities, Health, Human Resources, Planning & Community Development, Purchasing, Information Technology (IT), Town Clerk, and the Treasurer/Collector. As of 2023, the Town Hall is undergoing a mechanical renovation to improve the building’s sustainability after replacing the building’s windows with ultraviolet protection previously. The Town Hall is planning to go through an entire internal modernization within the next several years.

The concern for the Town Hall currently is a spatial concern. Departments like IT have seen an increase in staffing and space needs and may require additional space beyond what is possible in the current Town Hall structure.

DEPARTMENT OF PUBLIC WORKS

The Franklin Department of Public Works (DPW) serves as a cornerstone of infrastructure maintenance, community development, and environmental stewardship in Franklin. DPW oversees nine departments, Administration, Engineering, Highway, Grounds, Water, Sewer,

 

Stormwater and Solid Waste & Recycling, which are committed to enhancing the quality of life for residents. All divisions are responsible for a wide range of essential services that keep the town running smoothly.

Road maintenance and repair are at the forefront of the DPW's responsibilities under the Highway Division. The department oversees road resurfacing, pothole repair, signage installation, and other road-related projects to ensure safe and efficient transportation for residents and visitors.

Solid waste management and recycling programs are another vital aspect of the DPW's operations. The department coordinates the collection and disposal of waste and recyclables, promoting responsible waste disposal practices and environmental sustainability within the community.

Additionally, the DPW manages water and sewer infrastructure. This includes maintaining water supply systems, ensuring water quality, and addressing sewer system maintenance and repair needs. These efforts contribute to the overall health and well-being of Franklin's residents. Stormwater management is another critical area of focus for the DPW. The department implements strategies to control stormwater runoff, prevent flooding, and protect local water bodies from pollution, ultimately contributing to a healthier environment.

Beyond these core functions, the DPW is involved in park maintenance, tree management, and landscape beautification projects that enhance the town's aesthetics and recreational spaces. The department's contributions to these areas significantly impact the community's overall quality of life.

------------

Continue reading this Master Plan section in PDF format

https://drive.google.com/file/d/1ojQMYKDNCxojDvgV1p5ymhtt5y0GWlRo/view?usp=drive_link

Complete 2025 Master Plan report

https://www.franklinma.gov/DocumentCenter/View/4018/Final-Report

Town of Franklin Master Plans (prior years)

https://www.franklinma.gov/295/Master-Plan

“Town Council Quarterbacking” with Town Councilor Max Morrongiello (audio)

FM #1818 = This is the Franklin Matters radio show, number 1818 in the series. 

This session of the radio show shares our “Town Council Quarterbacking” with Town Councilor Max Morrongiello. We had our conversation in person at the Franklin TV & Radio Studios on Friday, September 4, 2026. Our conversation condensed the Town Council meeting of September 2, 2026. 

We focus on two questions:

• ok, what just happened? 

• What does it mean for Franklin residents and taxpayers?

We cover the following key topics

• Approval of Police Chief James West

• Excess sewer capacity sold to Medway, Millis

• Town properties, presentation by Kate Hinckley GIS, then discussion on the key decisions; siting the Police Station, then what to do with Davis Thayer, Parmenter, 275 Beaver St, etc.

• Office hours at Library, more like this coming

The conversation runs about 30 minutes. Let’s listen in

Audio link - https://franklin-ma-matters.captivate.fm/episode/fm-1818-town-council-quarterbacking-09-04-26/

--------------

Franklin TV video is available for replay - https://www.youtube.com/live/uMeOjqTdAEw?si=qSIBaHW_AgOh6RCn&t=57 

The modified agenda for this session (modified to remove the Executive Session)

https://www.franklinma.gov/AgendaCenter/ViewFile/Agenda/_09022026-2482 

My full set of notes captured during the meeting in one PDF

https://drive.google.com/file/d/1-5-_8ZH8wT7D-xz8WH0fdzhWQCW2jIg9/view?usp=drive_link 

--------------

We are now producing this in collaboration with Franklin.TV and Franklin Public Radio (wfpr.fm) or 102.9 on the Franklin area radio dial.  

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

How can you help?

• If you can use the information that you find here, please tell your friends and neighbors

• If you don't like something here, please let me know

• And if you have interest in reporting on meetings or events, please reach out. We’ll share and show you what and how we do what we do

Through this feedback loop we can continue to make improvements. I thank you for listening.

For additional information, please visit Franklinmatters.org/ or www.franklin.news/

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!

------------------

You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"

Town of Franklin: Now Hiring - Licensed Electrician

Now Hiring: Licensed Electrician

The Town of Franklin is seeking a Licensed Electrician to join the Facilities Department.

💰 $34.43–$39.44/hour + union incentives

📅 Priority deadline: September 18

Read the full job description and learn how to apply: https://buff.ly/kmyKFn6

Four & half hour September 2, 2026 Town Council meeting in 3 parts for ease of listening (audio)

This session shares the Franklin (MA) Town Council meeting held on Wednesday, September 2, 2026. The Council held this session as scheduled beginning at 6 PM. 7 members participated in Chambers, 2 remotely so all votes were via roll call.  

The meeting recording is divided into 3 parts

Part 1 - opening through to Police Chief appointment (approx. 90 minutes)

Part 1 - Audio link - https://franklin-ma-matters.captivate.fm/episode/fm-1814-franklin-ma-town-council-mtg-p1-of-3-09-02-26/

----------

Part 2 - other appointments, excess sewer capacity discussion and Legislation for action (approx. 50 minutes)

Part 2 - Audio link - https://franklin-ma-matters.captivate.fm/episode/fm-1815-franklin-ma-town-council-mtg-p2-of-3-09-02-26/

----------

Part 3 - presentation on TOwn of Franklin properties by Kate Hinckley, GIS and discussion on the key decisions to be made; Police station site, then what dominos follow, Parmenter, Davis Thayer, 275 Beaver St, etc. (approx 2 hours)

Part 3 - Audio link - https://franklin-ma-matters.captivate.fm/episode/fm-1816-franklin-ma-town-council-mtg-p3-of-3-09-02-26/

----------

Quick Recap:

The recap and my notes can be found

https://www.franklinmatters.org/2026/09/town-council-approve-west-as-police.html 

------------

Franklin TV YouTube video - 

https://www.youtube.com/live/uMeOjqTdAEw?si=qSIBaHW_AgOh6RCn&t=57 

Agenda doc for this session - 

The modified agenda for this session (modified to remove the Executive Session)

https://www.franklinma.gov/AgendaCenter/ViewFile/Agenda/_09022026-2482 

My full set of notes captured during the meeting in one PDF

https://drive.google.com/file/d/1-5-_8ZH8wT7D-xz8WH0fdzhWQCW2jIg9/view?usp=drive_link 

-------------

We are now producing this in collaboration with Franklin.TV and Franklin Public Radio (wfpr.fm) or 102.9 on the Franklin area radio dial. 

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

How can you help?

• If you can use the information that you find here, please tell your friends and neighbors

• If you don't like something here, please let me know

• And if you have interest in reporting on meetings or events, please reach out. We’ll share and show you what and how we do what we do

Through this feedback loop we can continue to make improvements. I thank you for listening.

For additional information, please visit Franklinmatters.org/  or www.franklin.news 

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!

------------------

You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"

School Committee welcomes new administrators, approves handbook changes, gets updates on hiring, transportation & facility projects (audio)

FM #1807 = This is the Franklin Matters radio show, number 1807 in the series. 

This session shares the Franklin (MA) School Committee meeting held on Tuesday, August 25, 2026 at 7:00 PM. 6 of the 7 members were present; 1 participated remotely (O'Sullivan) (hence all votes were via roll call), 1 member absent (Callaghan).

Quick recap

• New administrators and Central office personnel were introduced and photos taken to share with the community

• Human Resources provided a hiring update, in a better position now with 17 openings than the prior 3 years, some of the openings are in the process of being fulfilled

• Review of the changes to the school handbooks for the high school, middle school, elementary and ECDC. Mostly minor changes at the lower levels, some key changes for the upper grades

• Later in the meeting, the handbooks were approved so they will be distributed electronically to all the parents and families

• Update on Transportation, only 40 on the waitlist, approx 280 had been on the waitlist, some having moved within the district or into the district but the majority simply missed the registration deadline in June

• bus schedules and routes are posted to the Schools page  https://www.franklinps.net/o/fpsd/page/transportation/

• bus passes will be distributed by the schools when they open, elementary students will get a tag for their backpacks, middle and high school will get the standard pass

• Update on facility projects, some completed across the district some still in process, some funded but scheduled for later in the school year or next summer due to potential disruption of the school operations

• Committee entered Executive Session not to return to open meeting

Let’s listen (approx. 2 hours & 30 minutes)

Audio link - https://franklin-ma-matters.captivate.fm/episode/fm-1807-school-cmte-mtg-08-25-26/

--------------

Franklin TV video is available for replay - https://www.youtube.com/watch?v=XOqCiAbY_s4 

The agenda doc - https://www.franklinma.gov/AgendaCenter/ViewFile/Agenda/_08252026-2467

My complete set of notes captured during the meeting

https://drive.google.com/file/d/1HWfAJ6oObFg475FYzqh8NS-TjQ3poSit/view?usp=drive_link 

Photo album of the handbook updates  https://photos.app.goo.gl/Ggp9R1C5182HgZY58 

Photo album of the Transportation update

https://photos.app.goo.gl/HwiGhfnd4DcgfNQn8 

Photo album of the Facility updates

https://photos.app.goo.gl/8RnTJnVhvbCK9oMt6 

-------------

We are now producing this in collaboration with Franklin.TV and Franklin Public Radio (wfpr.fm) or 102.9 on the Franklin area radio dial. 

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

How can you help?

• If you can use the information that you find here, please tell your friends and neighbors

• If you don't like something here, please let me know

• And if you have interest in reporting on meetings or events, please reach out. We’ll share and show you what and how we do what we do

Through this feedback loop we can continue to make improvements. I thank you for listening.

For additional information, please visit Franklinmatters.org/  or www.franklin.news 

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!

------------------

You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"

Agenda for the Franklin Town Council meeting Wednesday, Sep 2, 2026 at 6 PM

Franklin Town Council

Agenda & Meeting Packet

September 2, 2026, 6:00 PM

Franklin Municipal Building: 

Council Chambers 355 East Central Street, 2nd Floor

1. ANNOUNCEMENTS FROM THE CHAIR

a. This meeting is being recorded by Franklin TV and shown on Comcast channel 9 and Verizon Channel 29. This meeting may be recorded by others.

b. Chair to identify members participating remotely.

c. Upcoming Town Sponsored Community Events.

2. CITIZEN COMMENTS

a. Citizens are welcome to express their views for up to three minutes on a matter that is not on the agenda. In compliance with G.L. Chapter 30A, Section 20 et seq, the Open Meeting Law, the Council cannot engage in a dialogue or comment on a matter raised during Citizen Comments. The Council may ask the Town Administrator to review the matter. Nothing herein shall prevent the Town Administrator from correcting a misstatement of fact.

3. COUNCILOR COMMENTS

4. SUBCOMMITTEE & AD HOC COMMITTEE REPORTS

a. Joint Budget Subcommittee (next meeting: TBD)

b. Economic Development Subcommittee (next meeting: September 17 @ 6pm)

c. Communications Subcommittee (next meeting: TBD)

d. Town Charter Ad Hoc Committee (next meeting: September 3rd @ 6pm)

e. Police Station Building Committee (next meeting: TBD)

5. TOWN ADMINISTRATOR’S REPORT

a. Deputy Town Administrator and Administrative Assistant Introductions

6. PROCLAMATIONS / RECOGNITIONS - None Scheduled

 

7. APPROVAL OF MINUTES

a. July 22, 2026

b. August 15, 2026 (Office Hours)

8. APPOINTMENTS

a. Chief of Police - James West

b. New Appointments of Boards and Committees Members

i. See “Committee Appointments” in packet for list of names

9. PUBLIC HEARINGS - 6:00 PM - None Scheduled

10. LICENSE TRANSACTIONS - None Scheduled

11. PRESENTATIONS / DISCUSSION -

a. Update on the Sewer Capacity Transfer to Medway & Millis

i. Town Administrator Memo on Sewer Transfers

● Data Request: Table 1 - Current Residential & Commercial Flows

● Data Request: Table 2 - Ongoing, Approved, Anticipated Development

● Data Request: Table 3 - 20-year historic sewer flows

● See Legislation for Action #12a. (Millis)

● See Legislation for action #12b. (Medway)

● See Legislation for action #12c. (District Amendment)

b. Discussion/Presentation: Town Owned Properties & siting of a new Police Station

i. Town Administrator Memorandum

ii. Town Owned Properties - Director of GIS, Kate Hinckley

1. Director memorandum

2. GIS presentation

iii. Director of Public Facilities Memorandum re: Parmenter

iv. Police Station Building Committee website

v. Director of Planning & Community Development Memorandum

vi. Draft Request for Proposals (RFP) for Davis-Thayer property

vii. Draft Request for Proposals (RFP) for 275 Beaver Street (sell)

viii. Draft Request for Proposals (RFP) for 275 Beaver Street (lease)

12. LEGISLATION FOR ACTION

a. Resolution 26-39: Authorization to Transfer (Sell) a Portion of Franklin’s Excess Sewer Capacity at Charles River Treatment Plant to Town of Millis

(Motion to Approve Resolution 26-39 - Majority Vote)

b. Resolution 26-40: Authorization to Transfer (Sell) a Portion of Franklin’s Excess Sewer Capacity at Charles River Treatment Plant to Town of Medway

(Motion to Approve Resolution 26-40 - Majority Vote)

c. Resolution 26-41: Authorization to Execute Third Amendment to Agreement Between Charles River Pollution Control District and Town of Franklin

(Motion to Approve Resolution 26-41 - Majority Vote)

d. Resolution 26-50: Authorization for the Town of Franklin to Enter into Intermunicipal Agreement Between the Town of Walpole and Various Municipalities for Joint Legal Services for Solid Waste Contract Negotiations

(Motion to Approve Resolution 26-50 - Majority Vote)

e. Resolution 26-51: Acceptance of Private Road Covenant (Grillo Estates)

(Motion to Approve Resolution 26-51 - Majority Vote)

f. Resolution 26-49: Gift Acceptances - Veterans Services, Senior Center, Franklin Fire Department (Motion to Approve Resolution 26-49 - Majority Vote)

13. FUTURE AGENDA ITEMS

14. EXECUTIVE SESSION -

a. Exemption #6: Considering the purchase, exchange, lease or value of real property, because an open meeting may have a detrimental effect on the negotiating position of the Public Body:

i. “Other Property” potentially available for Town purchase/acquisition

b. Exemption: To review and approve minutes from Town Council Executive Sessions.

15. ADJOURN

Note: Two-Thirds Vote: requires 6 votes

Majority Vote: requires majority of members present and voting

The agenda doc also contains remote participation info -https://www.franklinma.gov/AgendaCenter/ViewFile/Agenda/_09022026-2482 

School Committee gets multiple updates on summer learning, transportation, etc. in 1 hour meeting 08/11/26 (audio)

FM #1804 = This is the Franklin Matters radio show, number 1804 in the series. 

This session shares the Franklin (MA) School Committee meeting held on Tuesday, August 11, 2026 at 7:00 PM. 6 members of the Committee participated, 6 in person, 1 remote. 

Quick recap

• The Superintendent Report provides updates on multiple items; planning for Sept, transportation, hiring status (positions open, a better view to be provided next time), work on facilities progressing. Ms Melotti out on maternity leave, Dr Bob Dutch back to fill in while she is out, important school start dates on webpage - https://www.franklinps.net/o/fpsd/page/school-calendars/ 

• Joint presentation and updates on summer learning from Student Services and Lifelong Learning. Slides shown were captured in one photo album https://photos.app.goo.gl/7BGZeLN2QWEezqFw7 

• Annual report submission approved, minor formatting remains to be done by the Town as the annual report book is prepared for publication

• The 2nd reading on the restraint policy was approved as amended by the Policy Subcmte meeting prior

• Consent agenda was also approved. All votes, by the way, were via roll call and passed 7-0

Let’s listen (approx. 39 minutes)

audio link - https://franklin-ma-matters.captivate.fm/episode/fm-1804-franklin-ma-school-cmte-mtg-08-11-26/

--------------

Franklin TV video is available - https://www.youtube.com/live/VMpYB91A8Fw?&t=27 

The Agenda document - https://www.franklinma.gov/AgendaCenter/ViewFile/Agenda/_08112026-2448 

My notes captured during the meeting in one PDF 

https://drive.google.com/file/d/1hvmIVrFX0EwMzsGCAbVXWcNqeu2T-DO8/view?usp=drive_link 

-------------

We are now producing this in collaboration with Franklin.TV and Franklin Public Radio (wfpr.fm) or 102.9 on the Franklin area radio dial. 

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

How can you help?

• If you can use the information that you find here, please tell your friends and neighbors

• If you don't like something here, please let me know

• And if you have interest in reporting on meetings or events, please reach out. We’ll share and show you what and how we do what we do

Through this feedback loop we can continue to make improvements. I thank you for listening.

For additional information, please visit Franklinmatters.org/  or www.franklin.news 

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!

------------------

You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"