FTC Consumer Alert: AT&T Unlimited Data Customers Getting Refunds

AT&T Unlimited Data Customers Getting Refunds by Alvaro Puig, Consumer Education Specialist, FTC You might have heard that AT&T agreed to return $60 million to customers for allegedly reducing the data speed on their unlimited data plans without telling them.  In its 2014 complaint, the FTC said that AT&T's practice of data throttling – slowing down the data speed for unlimited customers who used large amounts of data – was unfair and deceptive.  It was unfair because AT&T promised unlimited data, but didn't give customers the data they paid for. And it was deceptive because AT&T didn't tell customers it was reducing their data speed, says the FTC. Read more  https://www.consumer.ftc.gov/blog/2019/11/att-unlimited-data-customers-getting-refunds?utm_source=govdelivery This is a free service provided by the Federal Trade Commission

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Additional details on settlement

https://www.ftc.gov/news-events/press-releases/2019/11/att-pay-60-million-resolve-ftc-allegations-it-misled-consumers