Showing posts with label goal. Show all posts
Showing posts with label goal. Show all posts

Tuesday, January 4, 2022

Town of Franklin goal setting discussion scheduled for Town Council meeting Jan 5

"Attached is a draft of the proposed 2022-2023 biennial goals for the Town Council and Town Administration. These goals represent the high level projects from the organization. As you can see, the list is very long already and will need to be prioritized. We look forward to the discussion and are excited to continue the great work of the town staff! "
Goal memo with draft listing

Full agenda for Town Council meeting Jan 5


Town of Franklin goal setting discussion scheduled for Town Council meeting Jan 5
Town of Franklin goal setting discussion scheduled for Town Council meeting Jan 5

Monday, December 20, 2021

FHS' O'Connor recognized with "Goal of the Year" (video)


"This year we teamed up with Beautiful Game Soccer Academy for our first ever Goal of the Year contest for boys and girls soccer. We narrowed down over 50 submissions to the top 16 for each, setting up a bracket style contest over the past couple of weeks. The final round came to a close last night and the winners are listed below. Thank you to BGSA for sponsoring this and to all the coaches, players, and everyone else involved for their submissions, votes, and support throughout our first go at this."

There are two videos of the top goals, one from the boys and one from the girls. FHS' Kelly O'Connor took the top honors for the girls goal of the year.

Video link ->

Link to full article on ->

Saturday, December 4, 2021

Town Council Quarterbacking - 12/02/21 - What happened at the Town Council meeting? (audio)

FM #670 = This is the Franklin Matters radio show, number 670 in the series. 

This shares my conversation with Town Council Chair Tom Mercer. This is one of a series of conversations meant to provide a recap of the prior Council meeting. Akin to one of the many sports post-game analysis broadcasts we are familiar with in New England,  this would be a discussion focused on the Franklin Town Council meeting of December 1, 2021: 

  • ok, what just happened? 

  • What does it mean for Franklin residents and taxpayers?

We cover the following key topics

  • Subcommittee assignments announced, meeting calendar approved

  • Tax rate hearing

  • Snow presentation

  • TA Report – NationalGrid

The recording runs about 35 minutes:

Links to the meeting agenda and associated documents released for this meeting are included in the show notes. The link to my notes taken during the meeting is also provided.

Let’s listen to this recording of Town Council Quarterbacking Dec 2, 2021

** Audio file ->


Town Council Agenda document ->


My notes from the meeting  -> 


We are now producing this in collaboration with Franklin.TV and Franklin Public Radio ( or 102.9 on the Franklin area radio dial.  

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

How can you help?

  • If you can use the information that you find here, please tell your friends and neighbors

  • If you don't like something here, please let me know

Through this feedback loop we can continue to make improvements. I thank you for listening.

For additional information, please visit or

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!


You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"

Snow presentation
Snow presentation

Thursday, October 14, 2021

Recap: School Committee - approves Superintendent's goals; hears safety presentation; delays vote (again) on MASC resolutions;

Quick Recap:

  • Superintendent's goals approved by 5-2 vote; some wanted to delay for next committee, next committee will be doing evaluation and has opportunity to adjust in conversation with Superintendent as needed. Goals were actually a slight modification to those set last year for a two year period (this is mid-point), minor adjustment to incorporate faculty feedback into overall education process
  • Insightful safety presentation covering protocols and process established, a process of review and evaluation and adjustment that is ongoing
  • MASC resolutions previewed last time and scheduled for vote this time were delayed again to next meeting for some to be better prepared
  • Entered executive session on negotiation and did not return to open meeting


As with most meetings in this pandemic period, I took my notes via Twitter during the meeting reporting in real-time via the virtual session



Citizen comment & FHS Update
  • Review of agenda, no changes Citizen comment opens; #schcom1012 citizen speaking on mask policy; Nipun Goel FHS senior class president, update on prom this Fri. College Applications in full gear, drama performance next week, hope for mask policy to end soon
  • Ravin Chaudhury, junior class president with updates; calendar fund raiser coming, PSATs on Saturday, Elisha Project volunteer work on past Saturday #schcom1012
  • Citizen comment on MAss VAX program recap, maybe we have exhausted the folks who want the vaccine, inaccurate numbers quoted; Mark Bisson, current candidate for school Committee, questions on dashboard and implications #schcom1012
Superintendent Report
  • Chap 70, $30/student is an increment to the amount of total, there were not 100 laid off, they did receive notices and many were called back for September. #schcom1012 ECDC parking lot paving underway, updates as required. Visiting author in school virtually in Nov
  • Food services update, supply chain affecting meals, may not always be what was planned but they will be healthy #schcom1012 MetroWest survey this fall, did not happen in 2020 due to COVID, info to parents, etc. coming. Informative data for health planning purposes
Safety presentation
Superintendent goals
  • Next up, superintendent goals; presentation doc for review #schcom1012 
  • Top level goal areas in standard areas #schcom1012 goals proposed essentially cover a two year period
  • Virtual coffee with parents, one coming up the 19th; parent education forums on key topics; #schcom1012
  • Some of the goals specifically tied to the district and school improvement plans #schcom1012 more opportunities for teacher/staff interaction with Central Office
  • #schcom1012 additional details from faculty/staff survey results provided to SchCom not meant as a separate item but by way of action and update as an example of goals Motion to approve, second, discussion Pfeffer wants to postpone to leave for next committee ...
  • After further discussion, goes to vote, passes 5-2 (Pfeffer and D'Angelo vote no). These are a revision of 2 year goals delaying approval throws the cycle off, new committee can adjust if required. #schcom1012
Discussion - Action Items
Discussion Only
  • Reopening update #schcom1012 moving up in vaccine rates, not likely to be at 80% by Oct 15, currently mandate extended to Nov 1, Horace Mann working thru a cluster of cases. 75% vax at FHS
  • ESSER grant submitted, no word yet but anticipate that it will be approved as it was submitted within the guidelines. #schcom1012 community relations, wonderful event at Harvest Festival, lots of folks and info. Policy meeting Oct 21, then to candidates night at Senior Ctr
  • Joint PCC meeting at end of month; substance abuse forum to be scheduled (Nov 17 to be confirmed). #schcom1012 School wellness meeting last week, next Nov 9
  • New business, maybe policy, Oct 1 enrollment, MCAS update #schcom1012 Consent agenda, motion to accept, second, passes 7-0 via roll call
  • Motion to enter executive session, not to return to public meeting, second, passes 7-0 via roll call That's all for tonight, catch you next time #schcom1012

Audio recording of meeting to be available in couple of days


School Committee - approves Superintendent's goals
School Committee - approves Superintendent's goals

Thursday, May 27, 2021

Affordable Housing Production Goals ** 2021 Town of Franklin - Housing Production Plan - Public Review Draft **

Affordable Housing Production Goals
The goals resulting from this Housing Production Plan (HPP) update process are basic goals intended to increase the number of Subsidized Housing Inventory (SHI) Eligible Housing units, but also to increase the number of affordable housing units available to the community’s families, individuals, persons with special needs, and the elderly.

Goal 1: Maintain Franklin’s Subsidized Housing Inventory above ten percent through 2030 and beyond.
Goal 2: Increase the number of housing units affordable to Franklin’s very low income, low income, and moderate income residents.
Goal 3: Increase the number of affordable housing units available to persons with special needs, and the elderly.
Goal 4: Support affordable housing appropriate for expected future demographics.
Goal 5: Provide housing alternatives that meet the needs of Franklin based employers and employees.
Goal 6: Adopt strategies that incentivize the production of affordable housing. 
Goal 7: Adopt zoning strategies that will advance affordable housing production.
Goal 8: Continue the funding and expansion of the Franklin Municipal Affordable Housing Trust for additional in-perpetuity affordable housing units.
Goal 9: Identify new funding sources and other resources for affordable housing production. 

Sunday, December 20, 2020

FM #417 Town Administrator Review - 12/16/20 (audio)

FM #417 = This is the Franklin Matters radio show, number 417 in the series. 

This session of the radio show shares the Town Administrator Review. A subcommittee of the Town Council conducts this, the second session of the review (I missed the first one) on Wednesday, Dec 16, 2020. 

The meeting was conducted in a hybrid mode; some of the key participants were in the Council Chambers, the remainder participated virtually via Zoom conference bridge to adhere to the ‘social distancing’ requirements of this pandemic period.

Quick Recap:
  • Since I missed the first of these review sessions, it was interesting to try and make sense of what was being done. The Town Council goals and objectives (set in a working session at the beginning of the year) become Jamie's goals. This review was to mark and discuss progress on them. More of the discussion seemed to be on the next steps or what's left to be done than, this is what you did and how well you (we) did. (my two cents)
  • The document (linked to)  picked up on the Recreation/Open space section and was completed during this session. The report from the subcommittee will come before the Council sometime in the near future.
  • No surprise and I think most folks would agree, the work done by the Town executed by Jamie (and overseen by the Council) has done quite well during this challenging pandemic year.
  • "Your performance has been commendable"

The recording runs almost about an hour and 15 minutes, so let’s listen to the SubCommittee meeting discussing the Town Administrator Review



We are now producing this in collaboration with Franklin.TV and Franklin Public Radio ( or 102.9 on the Franklin area radio dial. 

This podcast is my public service effort for Franklin but we can't do it alone. We can always use your help.

How can you help?
  • If you can use the information that you find here, please tell your friends and neighbors
  • If you don't like something here, please let me know
Through this feedback loop we can continue to make improvements. I thank you for listening.

For additional information, please visit

If you have questions or comments you can reach me directly at shersteve @ gmail dot com

The music for the intro and exit was provided by Michael Clark and the group "East of Shirley". The piece is titled "Ernesto, manana"  c. Michael Clark & Tintype Tunes, 2008 and used with their permission.

I hope you enjoy!


You can also subscribe and listen to Franklin Matters audio on iTunes or your favorite podcast app; search in "podcasts" for "Franklin Matters"


Town Administrator Jamie Hellen talking with the subcommittee on the details of his review
Town Administrator Jamie Hellen talking with the subcommittee on the details of his review

Friday, November 6, 2020

Franklin Residents: Town Council Goals midterm update as of Oct 30, 2020

October 30, 2020


To:    Town Council
From: Jamie Hellen, Town Administrator
Chrissy Whelton, Assistant to the Town Administrator

Re: Town Council 2020-2021 Goals Update

I have attached a status update on the Goals set forth in January for the two years legislative session.

As you can see, the town departments and Administration have made substantial progress on these goals despite the pandemic. In fact, when I reviewed the list and saw how much was complete or close to complete, I couldn't believe it.

As the goals were approved 2 months prior to the pandemic, the staff also put a list of COVID- 19 big picture accomplishments at the bottom. I would be remiss if I did not take this chance to express my deepest gratitude to every single member of the Town of Franklin staff (municipal and school). Their bravery, innovation, dedication and commitment to excellence has been one of the best professional experiences of my career. To date, the Town has done an incredible job managing COVID-19 for a community our size. The coming winter will present new challenges, but we have the BEST team of employees and I am certain everyone will continue to rise to the occasion during this challenging time.

I am happy to answer any questions you may have and look forward to the discussion.
Town Council Meeting 2020 and 2021 Goals Town Council Workshop January 8, 2020


●    Approval of Annual Capital Improvement Plan -- FY20 and FY21

o    Status: Approved FY20 Capital Plan. FY21 “On Hold” pending financial outlook. To be discussed November 18th at TC meeting.

●    Approval of a balanced Operating Budget -- FY21 and FY22

o    Status: Approved FY21 budget. Update at November 18th TC meeting. The Town will not need to amend its approved FY21 budget form June.

●    Establish Ad Hoc Subcommittee to evaluate stormwater fee analysis

o    Status: Completed. Waiting time for presentation analysis to the full Council.

●    Determine Water rate increase for FY20/FY21, notably for the water treatment plant and wells loan package

o    Status: Complete. Approved water rates.

●    Determine Sewer rate increase, if needed, for FY20/FY21

o    Status: Sewer rate increase not needed due to the savings and efficiencies at the Charles River Pollution Control District.

●    Seek new borrowing capacity for municipal and school building capital improvements and sidewalks

o    Status: Complete. $15 million capital authorization.

●    Discussion on the Community Preservation Act

o    Status: Complete. On November 3rd ballot.

●    Discussion on Trash & Recycling account

o    Status: Not needed at this time. Likely Spring 2021 review.

●    Continue to ask for OPEB solutions with state officials

o    Status: Discuss at a future legislative update. Difficult to see how this is a priority in the near future for state leaders.

●    Explore new revenue options, generally

o    Status: Always on the look, never done looking for ways to
▪    The Town Administrator negotiated 3 new solar tax agreements worth approximately $200,000 in new revenue in 2021/2022. Also negotiated 800 households to get a 15% reduced electricity bill if they sign up for the solar credits.
▪    The Town Administrator worked with the Planning Board to approve two cannabis retail stores will generate new revenues in 2021/2022
▪    Revised ambulance rate chart to help fund four new paramedics.

Economic Development – To the EDC

●    Revise Solar Bylaw in Residential districts

o    Status: Complete.

●    Continue Lot Line “Clean ups” around town

o    Status: Completed 4 lot line clean ups. Two more are in process. Almost complete with larger proposals. 2021 will see us get into parcel specific lot line changes.

●    Present Economic Profile to the Town Council

o    EDC to evaluate or implement ideas based off of the recommendations in the final report
o    Status: Complete/In progress. Report complete and presented. EDC implementing recommendations. 5 Listening business sessions.

●    Nu-Style (Grove Street) options

o    Status: Reviewing state and federal grant options. Preparing a new procurement strategy.

●    Zoning Changes

o    Master Plan Update before the Council -- Expected June/July 2020
▪    Status: Complete.
o    Draft and Adopt state Affordable Housing Plan
▪    Status: In progress. Municipal Affordable Housing Trust had its first meeting in 6 months recently and looks to have them monthly to get back on track.
o    Inclusionary Zoning bylaw proposal to stabilize the Town’s Affordable Housing Inventory with the state to ensure we maintain 10% affordable housing stock and preserving local zoning
▪    Status: Postponed as COVID-19 hit and real estate market seems uncertain at the moment.
o    Residential 5 and C-1 density
▪    Status: See Inclusionary Zoning above.
o    The Franklin Crossing Neighborhood District rezone
▪    Status: No progress.

●    Ferrara Parking Lot Lease for continued commuter rail and free municipal parking in downtown

o    Status: Complete.

●    Review and cleanup Marijuana Overlay District

o    Status: No progress; not the right time to review. Will consider after the market settles. EDC prioritized this later in the session.

●    MBTA parking Lot in Downtown

o    Status: No progress.


●    Approve borrowing authorization for 5-year facilities capital needs

o    Status: Complete. $15 million capital authorization.

●    Future of Old South Meeting House

o    Status: Completed study. Cost to rehab is approx $1.1 million.

●    Review Police Station space – Look to FY21 Capital Plan to invest in the
$150,000 study and Council discussion

o    Status: On hold due to capital plan on hold and drop in free cash revenue.

●    Transfer/Recycling Center improvements when land transfer complete

o    Status: Completed a new shed for staff. Finalizing land swap. See below.

●    Apply for Cultural Facilities Fund grant to restore Historical Museum cupola and refurbish Museum basement with proper preservation storage

o    Status: Archivist looking to apply in January 2021.

●    Note: COVID-19 has also afforded our Facilities staff some additional time to clean the backlog of capital projects, including some larger projects:

o    Completed the Parmenter School improvements, including canopy;
o    Completed the Keller-Sullivan HVAC (we added in UVGI, too);
o    Completed the security improvements at HMMS;
o    Made significant progress on the Public Safety fiber transition; and
o    Made progress on the HMMS drainage issues.


●    Implement StormWater Plan Division -- Establish Utility bylaw, establish Ad Hoc committee and evaluate stormwater fee & credit system

o    Status: Ad Hoc Stormwater committee completed its work. Discussion at TC meeting later in Winter.

●    Prioritize Road Funding annual appropriation in the operating budget

o    Prioritize $650,000 line item town budget, per Town fiscal Policy
o    Status: On hold. Budget.

●    Continue Implementing the Water Main 5-year plan

o    Status: Completed FY20 water main projects, notably Lincoln Street.

●    Construct Water Treatment Plant & Wells 3&6. FY20 will require a water rate hike to pay for the loans
o    Status: Treatment plants and wells are making huge progress; on budget and on schedule.
●    Present future options for Beaver Street interceptor

o    Status: Completed a feasibility study with 3 alternatives. The furthest the Town has even made on this project. Next steps are to cost out the options and present to the TC in the winter.

●    Continue sewer system infrastructure improvements

o    Status: On hold during COVID-19 any new expenditures.

●    Fund sidewalk plan for Beaver Street/Washington Streets -- find a funding source

o    Status:
▪    Sidewalk on Beaver Street is funded for a portion.
▪    Washington Street on hold -- need funding source.

●    Consider a long-range sidewalk master plan.

o    Status: On hold.

●    Note: Grove Street/Washington Street - Approval of an authorization to reconstruct the intersection of Grove Street and Washington Street with a new light, bike lanes, new pavement and so forth. Town applied for a $2.25 MassWorks grant. Also have a dedicated revenue source to pay for this project if not awarded the grant. Design to begin in early 2021.

Recreation/Open Space

●    Continue to invest free cash into our parks and fields each year.

o    Beaver Street Course and Nason Street Tot lot are priorities for 2020-21
o    Status: Capital investments on hold.
o    Status: It is important to note the generous donation and construction of the new courts at Fletcher Field were built during this pandemic.

●    Purchase Open Space as may be available

o    Status: None available to date to buy.
▪    I am talking to a landowner regarding 50+ acres of riverfront to the Charles River under an APR.
▪    The Town Council and Town Administration have more than doubled the cash in the Open Space Stabilization front.
▪    The Town is still far behind on open space investments.

●    Finalize and begin to implement pedestrian Franklin Greenway Network --

o    Approve Complete Streets Policy, develop and finalize plan
o    Status: Staff have a Complete Streets policy draft. Future TC meeting in Winter.

●    Take over Concerts on the Common in 2020 and move to Friday nights and add family movie nights on the Common

o    Status: Complete. We hope to add more to this program post-COVID-19.

●    Continue to implement 2016 Open space/recreation plan

o    Status: See notes above.

●    Continue supporting SNETT trail development and other trail projects

o    2020 Prospect Street tunnel will be built by the state
o    Status: Complete. Tunnel is now complete!

●    Continue on Delcarte improvements

o    remediate weed and fish issues, etc
o    complete capital improvements at Delcarte
o    Status: 2021 is hopefully the last round of treatments and then will reevaluate. 2020 treatments were still applied despite COVID-19.

Community – Generally

●    Continue to accept Public Ways

o    Status: We have two more street acceptances prepared. Awaiting guidance from the Registry of Deeds. Hopefully start the process in January 2021.

●    Implement “Green Community goals” - apply for competitive grants in 2020

o    Status: Complete. Received a grant for electric vehicles and electric vehicle charging stations at Municipal Building and Library.

●    Revise Demolition delay bylaw with Historical Commission and Building Commissioner

o    Status: On hold. 2021 hopefully.

●    Implement “Master Plan” recommendations at the Historical Museum

o    Status: Exhibits subcommittee was established prior to COVID-19.
o    The Jim Johnson “Great Room” should be completed and installed within a few weeks.

●    Begin process to decommission Spring Street from 140 to the new solar field on Spring Street through the state park with Town Attorney

o    Status: 2021.

●    Successful Cable contracts negotiation with Comcast -- expires October 2020

o    Status: In progress. Chrissy and I are finishing negotiations and hope to have an agreement before the Council in December.

●    Finalize 3-year Collective Bargaining cycle - Spring of 2020

o    Status: All contracts are complete and successful.

●    5G bylaw

o    Status: In progress. Meeting with Special Cable Counsel to review draft bylaw next month. We hope to have a proposal in early 2021.

●    Implement Electric Aggregation, when appropriate -- last bid December 2019

o    Status: Complete. Town received a .107 rate for 3 years and with 100% renewable wind energy to continue our commitment to green energy, vehicle savings residents on their electricity costs. The current rate is 1 ½ cents/kw less than the active national grid rate.

Civic Engagement (NEW)

●    Research the potential for a “Citizen’s Academy” course for citizens

o    Status: On Hold.

●    Research the ICMA Citizen Satisfaction Survey through the National Citizen Survey and National Research Council

o    Status: On hold.

●    Continue to update and reinvent the Town website, social media accounts and consider implementing a TOF podcast (Soundcloud/ Anchor)

o    Status: Ongoing and in progress. Increased media, social media and communications presence with a Town Instagram acct, Historical Museum Instagram acct, and a series of interviews with the Town Administrator on Anchor.
o    “Think Franklin First” Business campaign will begin Fall 2020.

●    Expand E-Permitting and online payment options

o    Status: Complete. Added Board of Health and added new features to address COVID-19 challenges (eg outdoor licensing)

Presentations/Discussions (tentatively/confirmed scheduled dates)

●    Community Preservation Act - February 5 (scheduled) COMPLETE
●    Housing Authority w/ Lisa Audette - February 12th (confirmed) COMPLETE
●    Transitional Assistance - February 12th (confirmed) COMPLETE
●    Economic Profile Study -- March/April (pending delivery of final report) COMPLETE
●    MECC Regional Dispatch -- May 6th 2020 (confirmed) COMPLETE
●    Department Presentations: Land Use & Permitting Departments -- June 2020 COMPLETE
●    Master Plan midway Update -- June/July 2020 COMPLETE
●    Charter Review Discussion - Late 2020 ON HOLD 2021

Thoughts/questions/ideas from Town Councilors

●    Approve Snow Removal bylaw on sidewalks

○    Status: Complete. Added Board of Health and added new features to address COVID-19 challenges (eg outdoor licensing)

●    Animal Control Presentation (presentations & discussions) COMPLETE
●    Evaluate Fire Department substation and training center (Facilities) ON HOLD
●    Fisher Street superfund site (community- generally)

○    Status: EPA Continues to clean up the site. Suspended as of COVID-19.

●    Recycling Center Land Swap at Beaver Street (DPW)

○    Status: In progress. We have a proposed solution. Awaiting time to do a full legal review. Expected completion early 2021.

●    Review BioTechnology Bylaw (EDC) ON HOLD. Later EDC priority.
●    Survey DPW to see if we have new well opportunities (DPW) No progress.
●    EV Charging Stations (Facilities) COMPLETE
●    Revise Over 55 Overlay, including open space requirement (EDC) No progress
●    Monitor MBTA Land in Franklin Crossing & rail bed line to SNETT (Open Space)
○    Status: On going.
●    No Place for Hate Resolution Pledge (Community) COMPLETE
●    Monitor Mixed Innovation Business District (EDC) In progress.
●    Emergency Management Policy Discussion (Presentations/Discussion) Power Outage conversation complete. Future presentation from Fire Chief.
●    Review and Prioritize Historical Commission List of Historic Homes (Community) No progress
●    Vehicles & Procurement Presentation & Discussion (Finance) COMPLETE
●    Analyze Food requirement and closing hours for restaurants (EDC) On hold


And if this was not enough progress, I have added in a COVID-19 section as this was not anticipated when the goals were approved:
●    Consistently ranked as one of the lowest infection rates for cities and towns above 30,000 population.
●    To date, the Town staff have been very safe and have not had a large cluster affect town services, town buildings, programs employees or citizens. The Town’s staff have been very safe and committed to keeping everyone safe.
●    Received approximately $ 2.4 million in federal grant money (CARES Act, FEMA) and have applied for an additional 2.1 million in federal grant money.

○    4,000 new Chromebooks.
○    All PPE has been paid by the federal government.
○    Installing cutting edge UVGI (ultraviolet technology) on the Municipal Building and High School starting this week. Phase 2 bids are in for the campus schools, Library, Senior Center; expected to be done by December 31st. 2021 will see us work to finance and complete the remaining buildings in Town with UVGI.
○    Purchasing special air purifier units for remaining schools and classrooms.

●    Received $90,000 in Micro-enterprise competitive grant funds for Small Businesses in Franklin with 5 or less employees to alleviate some of the burden the COVID pandemic has brought to their business.
●    Successful implementation of the Outdoor Dining Licensing for many restaurants in town.
●    Implementing a 25% fee reduction for local restaurants in 2021.
●    Successful retrofit of the Council Chambers for in person meetings with Franklin TV. Franklin is now a model on how to conduct in person meetings.
●    Successful recreation department supervised summer programs
●    Online and in person innovative Senior Center outreach and programs
●    Comprehensive social media and website portal for COVID-19 information for citizens and staff.
●    Exceptional customer service for citizens and businesses navigating COVID-19

Find the PDF copy on the Town of Franklin page


Town Council Goals midterm update as of Oct 30, 2020
Town Council Goals midterm update as of Oct 30, 2020